All Forums > Shopping Info > Shopping Info Forum Page 10 > Adult DVD Marketplace 120 day limit
AuthorPost
Taggulfstream
Member

9 Posts
11/09
Posted - Sep 16 2010 : 1:28PM
Anyone have info on a new policy where listings are automatically deleted at ADM. Over half of my listings are gone, and for each I'd recieved an e-mail starting with, "One or your items has been listed for 120 days without having been sold, so the listing has been automatically cancelled." I'd like to know why they're doing that now and why we didn't get an advanced warning.
thebusinessman
Member

13 Posts
9/09
Posted - Sep 17 2010 : 8:34AM
In the past we have always expired listings from our site that hadn't been changed or sold after four months -- the goal was to expire listings from those sellers who were no longer actively maintaining their listings, while providing an easy mechanism for the seller to re-list and potentially update his item by clicking on a link in the email. Apparently this functionality has been malfunctioning without detection for a long period of time, and upon correction of this glitch, a large number of very old listings were immediately removed.
We understand that this has proved an inconvenience to some sellers with large a large inventory. Please contact us directly if you'd like assistance in restoring your prior listings.
Regards,
CJ
Customer Service Manager



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