Anyone have any current news regarding this site? I placed my first and only order with them on 17 February. They charged my card the full cost of the order. I did not receive the "take10" discount and two (2) of the dvd's I ordered. daniel@mall.com responded to my e-mails for the first week or so after I received the (partial) order on 23 February. After that, nothing. He does open my e-mails since I get back the receipts. I called their telephone number today. The number has been disconnected.
didn't find anything via the bbb for adultdvdbest or their ph number. Howerver, here's what I found using a domain search via networksolutions.com:
Registration and WHOIS Service provided by directNIC.com Intercosmos Media Group, Inc. provides the data in the directNIC.com Registrar WHOIS database for informational purposes only. The information may only be used to assist in obtaining information about a domain name's registration record. directNIC makes this information available "as is", and does not guarantee its accuracy. Registrant: Kiss and Tell Inc. 162-11 59th ave. flushing, NY 11365 US 9172261376
Domain Name: ADULTDVDBESTDEAL.COM Administrative Contact: Splinis, Adam adam@kissandtellmag.com 162-11 59th ave. flushing, NY 11365 US 9172261376
Technical Contact: Splinis, Adam adam@kissandtellmag.com 162-11 59th ave. flushing, NY 11365 US 9172261376
Record last updated 11-16-2007 11:13:24 AM Record expires on 11-04-2008 Record created on 11-03-2005 Domain servers in listed order: DNS1.ADULTDVDBESTDEAL.COM 69.42.79.84 DNS2.ADULTDVDBESTDEAL.COM 69.42.79.85
Show underlying registry data for this record
Current Registrar: INTERCOSMOS MEDIA GROUP, INC. D/B/A DIRECTNIC.COM IP Address: 69.42.79.86 (ARIN & RIPE IP search) IP Location: US(UNITED STATES)-NEW YORK-NEW YORK Record Type: Domain Name Server Type: Apache 2 Lock Status: clientDeleteProhibited Web Site Status: Active DMOZ no listings Y! Directory: see listings Web Site Title: Adult DVDs, Adult Movies, Porno Movies Secure: No E-commerce: No Traffic Ranking: 0 Data as of: 25-Feb-2008
I have placed several orders with them and so far, all has been well....knock on wood!! I placed an order on last thursday and I got a shipping confirmation today. I have used their customer service number on an order I placed last year and had no problems, but then again things can change overnight:( I hope things work out for you and they get your order straight. EMS providers for ALT Porn!!!!
Just received my order from them today that was placed last Thursday. So don't count them out as a reliable store, because I have had great service from them with several orders. EMS providers for ALT Porn!!!!
Hi Steph, Here's my personal email: gabrielu@gmail.com and ICQ: 140213016 I'd prefer to take care of all complaints and respond to all questions rather than just get kicked off. I don't know how I could not have received your previous messages but I will be speaking with the customer service department over all concerns addresses in this forum. Thanks Best Deals for Adult DVDs on the net!
Hey mykl50, We actually had problems with our Toll Free phone number forwarding company in that their network went down for no reason for about a week. We didn't get informed about this issue until it was too late. I'm guessing that you called within that time period. I'm really sorry. Here's our regular phone number which should be up regardless of what happens to the toll free number: (516) 609-3437. I will have it posted on our site asap. Best Deals for Adult DVDs on the net!
Hi ems_guy, I appreciate you posting about your experience with us. Please send me an email at gabe@adultdvdbestdeal.com when you want to order your next item from us and I'll take care of you. Your support is very appreciated. Thanks Best Deals for Adult DVDs on the net!
Thanks Gabe! I will be placing an order within the next week. So I will email you to take you up on that offer. And as for your store, you are definitely on my check first list of best prices! Thanks again for the great service I have experienced over the past year! EMS providers for ALT Porn!!!!
Let me share my good experience with ADULTDVDBESTDEAL it was the first time I ordered there and I met much more difficulties with other online stores I placed an order of 4 DVDs the 7th of June, I wrote Gabriel considering his intervention in this post, he kindly answered and kind of personnally took care of my order (I don't know if he can't be able to do that for everyone and if it would all have happened that good if he had not, hope so anyway) Whatever immediately after my order I received an order confirmation by e-mail (always fine and reassuring to know order is taken into account) and later I was informed by e-mail my order was shipped the 11th and I received it 16 days later (I live in France) : it was sent in a bubble enveloppe exactly like I asked them to send if it was possible (that is all 4 DVDs indide one single plastic case with the printed artwork covers : I think small packets are better for overseas shipping) as (I quote the USPS stamp) "Int'l Surface Airlift Printed Matter" at an incredible low cost of USD 0.30, which makes a big difference with what I actually paid for shipping (USD 11.80) BUT if that's the way they can provide some DVDs at such good prices it's all fine with me. I will certainly buy more from them in the future Edited by - coyote23 on 7/2/2008 5:13:17 AM
So, is it the consensus that everything is cool at Adultdvdbestdeals? I just browsed their website and their having a good sale and I'd like to order 20 or so DVDs, but not if people have been having continued problems. Any advice appreciated. Thanks.
So far so good on my end. I have continued to order from them after this thread and have nothing but great service from them. I can't speak for everyone else, but I think you will have a good shopping experience with them. EMS providers for ALT Porn!!!!
Hello Everyone, I placed my first order with them. I noticed that there's no login section to check your order status online. The product pages don't tell you stock availability. Do they email you regarding the progress of your order? Or just send an email when your order has shipped?
They will email you when the item has shipped or if the item is out of stock and is either backordered for you or no longer available, stating that you will be sent a free dvd for the inconvienance (usually a sample disk, which I think is a standard part of the reply). If the item is no longer available they ask you to email them directly with details on a suitable replacement at same cost. The only way to check on the status is to email them. I am currently awaiting a BO that was placed after a 2 titles I ordered were no longer available. Over all my experience with the Back Order system has been both positive and negative. Two of the titles I ordered were no longer available so I emailed them with the titles of 2 replacements as well as an additional 2 if these were also not available (being from their current $4.95 sale bin). All emails I received only referred to one dvd (offering me a total of 5 free ones throughout the process). I then got an extra charge to my credit card that was completely unexpected. I emailed their customer service both enquiring about this extra charge and the reason for it, as well as asking them about my dvds. They replied saying that the charge would be refunded (which it was the next day, however no explaination for it, but they did apologies which was great) but said nothing about the dvd query I made. I am currently still awaiting one that is listed as being on BO in papers provided with one DVD. Over all my experience with them has been great and I will continue to use them, I guess however it's like any company out there and all depends on who is answering your emails at the time as to how much information you will receive. Edited by - maxx on 8/8/2008 3:43:34 AM
So if a title is no longer available, you can't receive a refund? Instead you have to choose a replacement title? That's uncool. I wish online DVD stores would adopt the Amazon model and charge you only when each item ships. I've had some decent experiences with Jaded Video, but they, too, bill you the full amount of your order immediately, and sometimes you have to wait months for a backorder you've already paid for. However, they will refund your money on a backorder if you get tired of waiting.
No, if you ask they will refund your money or they did on the one that I ordered that wasn't available. Their e-mail was to pick another title at the same price but I told them I just wanted the order cancelled and refunded.