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All Forums > International Shopping > International Shopping Forum Page 20 > Adultdvdempire Shipping
AuthorPost
shailen
Member


74 Posts
9/01
Posted - Jan 7 2003 : 11:36PM
Hi There,

I would like to find out about the experience people have had with dvdempire in regards to their shipping. reason being that I have had recent orders not show up, possibly stolen. Has any experienced similar problems and what response they have received to queries to adultdvdempire.

rieekan333
Member

388 Posts
3/02
Posted - Jan 8 2003 : 12:39AM
Shailen, it would help if you mentioned what country you're in, what shipping service you used and how large your order was.

I have not used AdultDVDEmpire but I have had international consignments go missing. Often this has to do with the domestic delivery service, over which the online retailers have little to no control.

Ramsey
Senior Member

Trina Michaels fan
10332 Posts
10/02
Posted - Jan 8 2003 : 10:09AM
I never had a problem until recently. Somebody from the postoffice came to my house on 12/16/02 with a package from DVDEmpire but I was not home so they took it back and it's missing ever since. Nobody seems to be able to find it. It was a package worth $165 :-(
Rumplestilt Skin
Deactivated User

931 Posts
7/02
Posted - Jan 8 2003 : 5:23PM
Dvd Empire are generally good. Orders can take time arriving in the UK, as long as 16 days, but they always arrive.
I've ordered adult as well as ordinary dvds from them.
No bother, but I always choose thew cheapest shipping option.
Rump.
shailen
Member

74 Posts
9/01
Posted - Jan 8 2003 : 10:43PM
Just to let you all know, I am based in New Zealand. Most deliveries down here tend to take 1-2 weeks. It is only recently that discs have gone missing and that only from dvdempire. I have been advised that I need to wait up to 6 weeks before anything will be done, so I shall wait and see if the discs show up.
 
chadzak
Member

Italy
6 Posts
12/02
Posted - Jan 9 2003 : 1:24PM
Hi Shailen,
as you can read in another old topic, one package from DVD Empire was missing last October in the way to Italy. Never happened to me before. Anyway, they kindly reposted it (free of charge) after the 6 weeks they asked to wait, and, fortunatly, this time (after 1 month) it arrived (even if open and inspetioned).
This was my experience.
Lightrider
Member

Germany
28 Posts
1/03
Posted - Jan 12 2003 : 5:58PM
I ordered some month ago at DVDempire, but the package never arrived.
Packages from other companies arrived or I got a letter from costums office :-( but their package just disappeared.


Ramsey
Senior Member

Trina Michaels fan
10332 Posts
10/02
Posted - Jan 17 2003 : 4:00PM
I got my package today, it's looks like the Dutch postservice screwed up bigtime but I'm just glad I got it.
aybesea
Senior Member

Caroline Cage - Hungarian Hottie!
1485 Posts
5/02
Posted - Jan 17 2003 : 4:06PM
ADE is probably the most reputable company I have ever ordered from. However, what happens after the package is posted is entirely dependent upon where it is being shipped, and is most likely between you and your government.
Rumplestilt Skin
Deactivated User

931 Posts
7/02
Posted - Jan 22 2003 : 5:20PM
Empire have a wide selection of mainstream titles as well.
dpuk01
Member

rochester, kent
20 Posts
10/02
Posted - Feb 10 2003 : 8:04AM
i use dhl when i order from dvdempire - i know it is extra cost - but you get your dvd's in 3 days! ( normally order 5 at a time to spread cost of shipping )
shailen
Member

74 Posts
9/01
Posted - Feb 14 2003 : 3:22PM
just to let everyone know, I have been offered a replacement shipment at no extra cost. What I can't understand is why they can't ship discs minus the hardcase, most other companies tend to do so.these always tend to show up. I will wait and see if this shipment shows up. Looking at their shipping costs I doubt if I will be making further purchases from them as the costs seem extremely high.
French guy
Member

335 Posts
9/01
Posted - Feb 14 2003 : 10:22PM
Shailen just for the record, I got 2 "lost" parcels with ADE but each time they offered replacements free of charge.



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