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Tiny Khloe: 2026 Exxxotica Interview| Author | Post |
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| OzFan Member 11 Posts 12/14 |  Posted - Dec 12 2014 : 11:42PMHi, first time poster who stumbled across this site while looking for information about AdultDVDPacific. Although, I probably should have searched before placing an order... Placed an order with them but got no registration email, or order confirmation email, or order sent email, or any email at all basically. Can't edit my registration on their site. Tried contacting them at their support email and got no responses. A couple days ago I could see about two thirds of the order has been filled and there was a tracking ID which I've kept an eye on. It said "packed" for the other few titles but not shipped. About 36 hours ago (roughly) I tried to check their site to see if the remaining titles had been shipped and the site was down and it's been down since. Checked it a few times and used a 3rd party website checker and it's still down. So, should I be worried? I believe I've only been charged for the shipped part of the order so far. It's hard to tell because the charge on my CC is from some random named company - although many companies seem to offer "discrete billing" so that may be ok. I find it most disturbing that there is no automated response emails, or personal replies to support request emails. As an addendum, any suggestions on reliable DVD sites? I'm going to browse AdultDVDMarketplace (now that I know about it) but from what I can see the DVDs still come from a variety of different companies who may be more or less reliable than one another. Thanks in advance. [Link] |
Float_my_boat  All-Star Member 1311 Posts 6/09 | Posted - Dec 13 2014 : 3:14AM [Link] |
| OzFan Member 11 Posts 12/14 | Posted - Dec 13 2014 : 6:47AM Not really sure what to do now, have been partially billed but I got a tracking ID from the site before it went down and I can see the order seems to have been shipped (from Germany I might add). It's not a huge amount of money so I might let it go for the moment and hope it actually turns up. Thanks, I might check out DVD Empire next time. [Link] |
| Float_my_boat All-Star Member 1311 Posts 6/09 | Posted - Dec 15 2014 : 2:36AM [Link] |
| OzFan Member 11 Posts 12/14 | Posted - Dec 15 2014 : 8:51PM To be honest, if the movies turn up I'll be happy, but I don't think I'll order from there again. It's a bit disturbing getting zero emails when making a purchase. Never dealt with a site that didn't email you practically every time you do anything order related. The site is at least back up now so maybe it's just a hiccup. Haven't spent more than I can afford to lose. So I'll give it a week or two and see if anything turns up. Failing that I'll contact the CC company. [Link] |
| Drew Black broken crankshaft 8011 Posts 9/99 | Posted - Dec 17 2014 : 3:10PM [Link] |
| Float_my_boat All-Star Member 1311 Posts 6/09 | Posted - Dec 18 2014 : 1:44AM Thank you for giving us more information. With my increasing senility, I am always a little fearful I will pass out misinformation. [Link] |
| OzFan Member 11 Posts 12/14 | Posted - Dec 30 2014 : 8:53PM Remaining five titles are still on backorder and I haven't been billed for them yet. Looks like one of them may have been removed from their inventory since I can't even find it listed on their site anymore. The other four all say "ships within 2-3 days". Annoyingly the remaining titles keep changing price and that *seems* to affect what my next bill will be. That's all well and good if the prices drop, but not if they go up. That really needs to be a fixed price once you've made the purchase. Won't know for sure until it ships and I get billed. Seriously thinking about cancelling the remainder of the order to be honest. I tried a different email address (Billing) and got a reply which answered a couple of my questions. Apparently they've passed on my comments about issues with the site to their tech people. Still find it pretty disturbing that an online shopping site flat out doesn't work properly, they're the sort of bugs that really should have been fixed before it went live not after people complain about them (assuming they get fixed). At this point I guess I'm satisfied that they're not a scam. But I couldn't recommend buying from them because of the problems with their purchasing system. [Link] |
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