apparently it do not have many titles in stock.
I waited 3 weeks for the sending of the order.the sending dates from January 19.
the order should arrive this Saturday 24.

on the other hand it outputs your account immediately.if in the 30 days you did not always receive anything,it refunds you automatically.
strange like method !!!

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I´ve been in touch with AdultMediaNetwork recently, and if understood them right, they are pushing hard on their wholesalers.

I´ll give them another weeks time. After that...

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It´s over two weeks since I placed my order with them now. I sent an e-mail to them and suggested that they replaced the "unavailable" title, "Nina Hartleys Private Sessions 6", with an other one. They didn´t reply. (Sadly enough; They charge you immediately - upon order.)

How can we buyers know if titles are available/in stock? The answer is; You don´t! Sorry AMN, this is not good enough. I have to cancel my order with you today.

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I sent an email to them this 1st February.Always no answer !!!

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I´ve learned that AMN has just recently opened their doors, but I don´t think the three guys who runs the business is ready for this business - yet.

As you all can see it looks as if they carry almost every title in the world. Not so, and that bother me. What bother me even more is that they charge you immediately - upon order. And the lack of customer service does not make things better for them.

That said, AMN may still improve. Perhaps I´ll give them another try - when they´ve learned their lesson...

Regards Daggis98, Norway.

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for the 2nd message that I sent to them, they answered on their site.I did not receive the message at my address email.What a serious!!!

For the 3rd message, I asked for refunding ($ 44.17).I can always dream.

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It's really if I can't get a DVD anywhere else that I'd try an unknown vendor, and even then, i would try getting some feedback on this forum first...

Just wondering...

Joey in Australia

Edited by - joey starr on 2/6/2004 6:54:41 AM

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quite simply because it is untraceable elsewhere.
it is the principal reason.the other reason is the price ( $ 8.06 the unit).It is series TOPPERS in vhs (Lesbian).If not I never order randomly.

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As far as customer support, MyDoom really got us good and just got things in order 2 days ago. Our emails had been bouncing like crazy and it is very frustrating to get repeat emails from customers who are understandably upset.

Epstyl, I am curious to know if the packslip you received inside your shipment had "January 19" or "Jan 31" on it. As I am in charge of customer support but live in canada and the other 2 guys ship in los angeles area, I could only look at the database and see the ship date. If your package only shipped on the 31st then please trust me I am pretty upset.

Thanks for the posts guys. I do value the feedback and we will be doing everything possible to meet expectations.

Lance
AMN Customer Service

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I do respect companies in the matter of service, sometimes these things happen, and you do get overwelmed by the ammount of buyers, and i hope you start getting the problems down to a nice level that you can communicate too

Good luck with the business

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Regards and Thanks
ShiWarrior
- - BIG Breast Fan, in the likes of Minka & Linsey McKenzie - -
(also a Computer NUT)

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