All Forums > Shopping Info > Shopping Info Forum Page 52 > AdultMoviesBest.com ongoing experience
AuthorPost
Daze
New Member

Lincoln, NE USA
2 Posts
1/00
Posted - Jan 10 2000 : 4:42PM
So, in order to submit a review for Adult DVD Talk, I went onto AdultMoviesBest.com (the only reason being that fivestar is currently out of stock on the required DVD). I placed my order early Sunday morning and requested the overnight (guaranteed by 3pm the next afternoon) shipping through Airborne express. I understand that some online facilities are closed on Sunday, but I called them three times today (BTW, _no one_ answers their phones until about 2pm in the afternoon CST) where they reassured me that the DVD would be shipped today. Here it is 7pm and I have not received a confirmation e-mail nor a change of status on my account on their homepage. Not only that, but their Customer Service number will not answer calls or e-mails now. For the amount of calling I did and cash put down for the extra shipping, I would have to say that this has been a very disappointing experience in Customer Service. If you are considering ordering from them, I would definately think twice before pushing that "Confirm Order" button.
Questions/Comments welcome.
Saki
At-Large

2087 Posts
11/99
Posted - Jan 10 2000 : 7:21PM
Thanks for the heads up, Daze. These are the reports we need to see as much as the ones full of praise.
Saki
(Who's on the verge of posting a negative experience himself if a certain retailer doesn't ship my RMA replacement discs or at the very least respond to my e-mail. I'm giving them the benefit of the doubt with the holidays and CES.)

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