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All Forums > International Shopping > International Shopping Forum Page 7 > Any from ADULTDVDTODAY here?
AuthorPost
J-Toguchi
Member

10 Posts
5/06
Posted - May 24 2006 : 4:06PM
Im buying from this site several years (good price and service), hundreds of dics and no problems but lately, im having problems with several dics, 3 discs last time, returned and no response to my mails more than a month.
The big problem is i have 3 MORE bad discs from my last order.
I hope some people from Adultdvdtoday can read this.
I can attach pics from the discs (weird marks on surface)

pd. my english is very bad.

Sonia
New Member

1 Posts
5/06
Posted - May 24 2006 : 9:59PM
J-Toguchi,

You have been a very good customer of ours and we have always replied to your email and did so yesterday about your problem. We checked the 3 DVDs you returned and although 2 play fine with the 3 DVD players we use, we went ahead and replaced them with 2 new DVDs which were sent out yesterday. The other DVD we refunded the cost of that DVD to your credit card since we have had another return from that batch. You can reply to our latest email to you in regards to the other 3 DVDs and we will take care of the problem with as little inconvenience to you as possible.

Sonia
Adult DVD Today

J-Toguchi
Member

10 Posts
5/06
Posted - May 24 2006 : 11:31PM
Thanks by all, maybe i have some email problem.
Im sending u the 3 bad dvds tomorrow.
J-Toguchi
Member

10 Posts
5/06
Posted - Jun 7 2006 : 5:06PM
Received 2 discs.
The same discs i sent to you.
One works fine now (good polish) and the other freeze as usual.
I dont have any refund in my CC account, i think i prefer a gift certficate by the total amount.
Now gonna wait what happens with the other 3 discs.

Edited by - J-Toguchi on 6/7/2006 5:09:27 PM

scipio
Senior Member

1901 Posts
2/00
Posted - Jun 7 2006 : 5:15PM
At this point, J-Toguchi, you should really continue the conversation via email.

good to see it's worked out.

cheers,

scipio




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