Thanks again!
[Link]
Secrets Shared By Two - review by Captain Jack| Author | Post |
|---|---|
| Jethro Member  Why so serious? 123 Posts 6/06 |  Posted - Jun 15 2006 : 2:16PMI've bought almost 200 DVDs from FiveStar in the past, and I used to find their service and response rate to be excellent. But over the past couple of months I can't get any replies to my emails. Delivery has got much slower since they stopped using Global Priority (even though shipping cost went up) and I find that discs from them often have marks and finger prints now. Has something changed? [Link] |
| Ethan Five Star DVD Five Star DVD Tempe, Arizona 47 Posts 9/03 | Posted - Jun 16 2006 : 1:46PM Thanks again! [Link] |
| Jethro Member Why so serious? 123 Posts 6/06 | Posted - Jun 16 2006 : 4:42PM [Link] |
| Jethro Member Why so serious? 123 Posts 6/06 | Posted - Jun 16 2006 : 5:36PM So, normal service resumed, which - for FiveStar - means high standards. [Link] |
| vassfaret Member 64 Posts 10/05 | Posted - Jul 5 2006 : 11:10AM I have bought dozens and dozens of DVDs from FiveStar over the years, and my experience is just like yours, Jethro (referring to your first letter). No replies to my emails. Delivery is much slower than it used to be, and yes - fingerprints on the discs too. Hope you read this Ethan, because you must know that I have tried to reach you four times now - Without any luck. Tried to email you directly, but still witout success... [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 5 2006 : 12:23PM Now if only they would get new WCP movies in their catalogue..... [Link] |
| vassfaret Member 64 Posts 10/05 | Posted - Jul 6 2006 : 2:41AM Well, what can I say? FiveStar used to be my one of my favorite stores. I think they still is. (Fivestar responded to my last email this morning. But I had to send the message five times first...) Hope this incident was just a coincidence. [Link] |
| ShiWarrior Senior Member 1170 Posts 8/01 | Posted - Jul 6 2006 : 5:43PM They don't answer my emails anymore, I have emailed Ethan Directly too. nothing - - Some one is watching over you [Link] |
| Ethan Five Star DVD Five Star DVD Tempe, Arizona 47 Posts 9/03 | Posted - Jul 10 2006 : 6:10PM I have emailed you directly regarding your issues; if anyone else has further inquiries regarding Five Star customer service, please email customerservice@fivestardvd.com. Thank you! Edited by - ethan on 7/17/2006 11:36:24 AM [Link] |
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