Sorry to hear you're having problems.
You didn't mention what email address you tried to use. The address below is from the site links here at ADT.
customerservice@bushdvd.com
| Author | Post |
|---|---|
| AlexPanzer Deactivated User 1593 Posts 6/03 | Here is what happened: Bush DVD was supposed to send me 6 DVDs, they send me confirmation for 4 DVDs and I received 4 DVDs but 2 of them were not on the confirmation. My rental list says that 6 DVDs are shipped. I tried to send the message to Bush DVD about rentals not received but when I send the message their system tells me the following: Parameter assignment error -- Application uses a value of the wrong type for the current operation. Application uses a value of the wrong type for the current operation. And here is the message that I have TRIED to sent to them: It has been about a week since I should've received Little White Slave Girls 03 and Seymore Butts' Backdoor to Buttsville DVDs, but I have never received them. I only received 4 other DVDs. The funny thing is that I have received 2 emails that said that DVDs were sent. Each email said that 2 DVDs were sent so in total it was 4 DVDs and I received for but should received 2 more DVDs (6 in total). Here is the whole thing: Ordered: Rentals Shipped Emails: 2) - Little White Slave Girls 03 I Received rentals: Never Received: Basicaly I never received the DVDs that were specified in second rentals shipped email. And received the DVDs that were supposed to be confirmed to me in the email that were never done. Please let me know ASAP on what should I do. -Alex If anyone can help with with anything like advice or solution then I appreciate. -Alex [Link] |
| DenverDon Benevolent Firmly Embedded in Depravity 5914 Posts 7/02 | |
| Saki At-Large 2087 Posts 11/99 | As far as the confirmation e-mails, I sometimes don't get the shipping confirmations, but I've only once not received a shipment (out of almost 160 mailings). When I reported that the shipment did not arrive, they immediately sent another and told me so by e-mail. - Saki |
| Janitor Retired Porno movies, sexy videos, xxx. Adult DVD Talk at your service. 6409 Posts 11/99 | |
| Jason Holt Bush Master 81 Posts 10/03 | All 6 titles were shipped on the dates listed in your Queue. Confirmation emails are sent afterwards, but sometimes emails are not received due to ISP and or other spam filters. And like Steph mentioned our outgoing e-mail wasn't doing its job. We will ship your next rentals on Tuesday, there is no mail on Columbus day (Monday). Did you try to contact us by using the email form or using the problem link? If you have any other questions feel free to e-mail or call us at: customerservice@bushdvd.com Thanks for your patience. Sincerely, Jason |
| Clay Member 216 Posts 8/00 | Based on my experience I would rate BushDvd as being very responsive to customer issues as well as being very customer friendly. |
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