We monitor our servers very closely and verify they are performing at an optimal level. We also have security measures in place to verify the accuracy of an order. I am surprised that these measures were invoked on two separate occasions. As for the coupon discount, please click the appropriate coupon link to apply the discount to your order.

If this problem occurs again, feel free to contact me directly and I will resolve any technical issue you are experiencing.

Thank you.

Michael Crofut
FiveStarDVD.com Web Developer

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Edited by - sonyse2t5 on 6/23/2003 6:57:27 PM

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Looks like typically good Customer Service from Fivestar though, as usual.

Locking this thread now since it's resolved. Whatever the issue was.

scipio

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