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All Forums > Shopping Info > Shopping Info Forum Page 44 > DVD Advantage - Kickback & Coupon
AuthorPost
Bill All-Star Supporter
All-Star Member


5334 Posts
6/00
Posted - Jul 4 2001 : 5:26PM
Can anyone tell me how to redeem a Gift Certificate from the Kickback program and use one of DVD Advantage's promotional coupon codes at the same time?

It appears that they are considering the Gift Certificate to be a coupon, and therefore not allowing them to be combined.

Any suggestions?

Drew Black
broken crankshaft

8009 Posts
9/99
Posted - Jul 4 2001 : 7:39PM
Gift Certificates and coupons are one in the same as far as most store's discount logic works. A gift certificate is simply a one-time-use coupon.

If you would like to use both I would drop them a note for instructions. I assume it will have to be handled outside of the standard order process.

Bill All-Star Supporter
All-Star Member

5334 Posts
6/00
Posted - Jul 4 2001 : 7:46PM
Thanks Drew. That is what I tried. I placed the order using the promotional coupon code (figuring that the promotion would expire, while the gift certificate wouldn't). Then I replied to the Order Confirmation asking that they apply the Gift Certificate (I also attached the original e-mail that they sent me regarding the gift certificate).

I just got a reply from MCR telling me that he would make the appropriate adjustment tomorrow when he gets to the office.

Drew Black
broken crankshaft

8009 Posts
9/99
Posted - Jul 5 2001 : 12:24AM
I'm glad everything worked out OK. If the Kickback prorgam continues to grow in popularity we will look into automating much of the system as we can. I know the mechanisms for earning and redeeming Kickback credit are a bit cumbersome in their current form. I'm just happy that there are some people regularly using the program. I enjoy sending out the redemption requests.



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