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All Forums > Shopping Info > Shopping Info Forum Page 42 > DVD Advantage Update
AuthorPost
Jon_Dvd_Advantage
New Member


3 Posts
12/01
Posted - Dec 1 2001 : 11:13AM
Hi all my name is Jon I am one of the owners at DVD Advantage.com.

I just wanted to post a little note to let everyone know that we have been listening to your suggestions on improving our Web Site.

Here is a list of what we have completed and what is coming soon.

Completed:
1. New Web Site design

2. A new and improved check-out system. (No more empty baskets)

3. UPS for all Domestic orders. (We still ship to APO's & P.O. Boxes through the Post Office)

4. Additional shipping options through UPS. Next Day, 2 days ECT. (Remember that it still takes 1 - 2 days to process the order) UPS CHARGES ARE AT OUR COST! We make no profit on shipping.

5. Real time inventory. (We were robbed a few weeks ago and we are still verifying our inventory, so please pardon some errors that may occur)

IN THE WORKS:
1. Immediate email notification of order shipment with tracking information, including international orders. (No more duplicate emails or emails with nothing in the body)
THIS WILL BE FINISHED NEXT WEEK

2. Real time order status.

3. Ability to log into your account and look at all your order history & Order status.

4. Whish list and stock notification. (Notify via email when a title is back in stock)

5. Gaydvdadvantage.com a Web Site dedicated to our Gay customers.

This is just a small sample of what is coming. Please send your suggestions and comments to jon@dvd88.com

I wish to thank all of customers during this period of growing pains. Myself, Michael Scott and all of our employees (14 of them) thank you for your bussiness and support during this time.

Thanks
Jon

ookz
Member

251 Posts
1/01
Posted - Dec 2 2001 : 10:43PM
Hi Jon,

I think Online order tracking is important,
which allow me to check the status of my order online,
without email contact, which not effience and take
more time delays.

As my delayed order at last ThanksGiving which still
delayed about 10 days! Even you have charge my Credit card
9 days ago!
At this moment I really don't know the status of my order.

Thank you.

Edited by - ookz on Dec 2 2001

Jon_Dvd_Advantage
New Member

3 Posts
12/01
Posted - Dec 2 2001 : 11:35PM
Hi ookz,
Please email me at jon@dvd88.com with your order information and i will be happy to give you the shipping/tracking information.

Jon.

ookz
Member

251 Posts
1/01
Posted - Dec 3 2001 : 2:04AM
Thank you Jon,

I just get your email reply.
Still waiting Monday to get the order status.

Drew Black
broken crankshaft

8009 Posts
9/99
Posted - Dec 3 2001 : 2:31AM
ookz,

Do you realize that it's still Sunday night where Jon is? Jon is not at the office, he is responding to your emails and forum posts from his home. His last response was at 8:35 pm, Pacific time, Sunday, December 2nd.

 
ookz
Member

251 Posts
1/01
Posted - Dec 3 2001 : 3:46AM
Hi Drew,

Sure I realize,
that's why I use not .

Jon_Dvd_Advantage
New Member

3 Posts
12/01
Posted - Dec 3 2001 : 9:25AM
ookz, I have still NOT received your order information. Perhaps their is a problem with your emailservice.

Please try emailing to jon@mailmail.ws

Thanks
Jon

ookz
Member

251 Posts
1/01
Posted - Dec 3 2001 : 9:35PM
Hi Jon,

Sure you did, the one from e**@attglobal.net
All problems are solved.

Thank you for the help.

Drew Black
broken crankshaft

8009 Posts
9/99
Posted - Dec 3 2001 : 10:03PM
Damn, I'm sure that really helped.

Maybe next time your email would say something to the effect of "Hi Jon, my name is ______. I am ookz in the forum at Adult DVD Talk."




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