Porno movies, sexy videos, xxx. Adult DVD Talk at your service. 6409 Posts 11/99
Posted - Jul 15 2003 : 7:25PM
Due to this email that I received from DVD Exotic I have removed the posts about customers having problems with their store. While this person claims that I ignored their emails that is not true. It is true that we did not want to represent DVD Exotic on our site after it was sold to Vidshop.
As this email threatens "further action" if DVD Exotic is mentioned on our site we ask that you do not post about this store.
I can understand removing posts to avoid hassles, but as a counter consideration, I would hate to see anyone who gets an unflatting post about them have the power to silence the entire community.
If all it takes is an e-mail threatening "further action" to quash all complaints and critical commentary the discussion board (and even reviews) on Adult DVD Talk might take on an un-naturally positive tone all the time.
-- Snowman
(I don't recall or didn't read the actual thread(s) in question, so my comments are general in nature)
That seems very counter productive to the very idea of this section of the forum. While the posts in question were certainly misplaced and posts like them should be deleted, any posts about general operations of dvd exotic should remain. If only to give other consumers something of an idea of what kind of store it is. Rating just a select few stores seems rather pointless to me.
That being said, as asked, should I ever have anything to say about dvdexotic I will not post it here.
Porno movies, sexy videos, xxx. Adult DVD Talk at your service. 6409 Posts 11/99
Posted - Jul 16 2003 : 11:02AM
Frankly I think this email says all that needs to be said about this store. No, a threatening email is not all it takes to quash criticism of a store. At the same time I'm not going to deal with incessant emails from them so that people can post their customer service problems here. All the posts about this store have been personal customer service issues. If their email system doesn't work, our message board is not a backup system for their customer service.We represent 20+ stores on our site. We have allowed discussion and praise of stores who have ripped us off without saying anything. I don't think not discussing one small store really affects the usefulness of the forum.
Sure, 20+ stores is great, this forum is a great resource. But to me, and I would imagine etailors (particularly crappy etailors), it now appears that to get negative feedback removed they simply have to annoy you with persistant emails. Which in turn would lead my thinking to we can now only fairly rate quality stores and stores that do not know about this board.
*shrugs* Or maybe I'm looking to much into this whole thing and its just one store.
The one good thing I can say about "that store" is that they asked that everything about them be removed. This seems a little far. Yes, there were some negative posts about them, but I saw some nice bright spots in them. Some of the threads were obviously personal attacks that didn't belong, and the people who posted them were persistent enough that those complaining had lost all credibility with me. "That store's" rep who appeared here seemed very willing to work with people to try to resolve any problems. As is, this seems to go a little far, and the mix of crybabying and threats turns me off that even if things were somehow resolved, I don't think I'll be giving them (or any other Vidshop owned company I learn of) any business in the future.
