I recently purchase Elastic Assholes 4 and I get the pixel freezing scene. I sent the seller a request for a replacement and I get the same issue. Is this something that can be corrected or fixed by contacting the production company that produces the DVDs or do I have to accept that it is what is it? I tried several DVD players and the laptop, which results in the same issue. It makes it difficult to support the industry if the product itself has flaws as opposed to downloading it for a flawless video copy.
^ I'm pretty sure this isn't an issue with to much compression. If the disc is stuck, then the player (or player software) has to 'invent' data for playback or simply skip over the defective parts. That will then look like this.
And if the disk is new and has no scratches, then it's likely a mastering error (i.e. the original master, which contains all the files, also already contains all the error correction codes that are to be physically pressed onto the disc. If if the error correction code for that sector is calculated wrongly, even if the data ifself is ok, the player will issue a read error. If the error correction code is correct, but there is some error in the original data, the code won't match either, and the player will issue a read error.
This can be a spec of dust while manufacturing, and can only be resolved by doing a complete new master. Judging from the low numbers of DVDs produced, I highly doubt anything will be done to replace your faulty disk; DVDs are seen like perishable goods, so why would you even bother wanting to get a DVD from 10 years ago. One such example is "Tushy Raw V24", I have seen 4 different discs, all with errors on the same sectors/timestamps.
Something of a tangent here, but the printing quality of the DVDs really has gone downhill. Many DVDs of Evil Angel and also Jules Jordan from the last two years had visible manufacturing issues resulting from air bubbles in the glue that is used to glue the two DVD layers together. Those usually can be fixed with another disc, as these are not inherent to the master, but simply shoddy (or lacking) quality control. Probably the replication factory running on autopilot in pandemic times.
^ Just to add one thing: I looked through my collection (and though I don't have the disc), I know I could play back the entire disk without a problem - I keep meticulous logs of all the discs I've run in my players and errors on them.
So swapping the disc out for another one could fix your issue. It might also be a bad batch, i.e. one run on one day that has the errors, a run from another day (or pressed on a later stage) might not have that error - though it's impossible to tell without checking the disc in a player, there's usually no other way (or no "sticker" on the DVD case saying something of a fixed re-issue.
Sometimes it ends up just being the player. I had a disc that played horribly (I-Candy's Nurses of the 407), which I kept and has played fine in every player since. For whatever reason that disc and that player weren't friends.
The DVDs I mentioned though don't play or show the errors at the same position on multiple players (DVD, Blu-ray, even UHD Blu-ray), from different manufacturers. Though I have some DVDs which only play on a subset of the players in my possession.
It's still their fault, they're suppose to get check discs and do QC by a third party before doing mass production. It's time for them to jump to BD, where they have mandatory QC checks.