Hazel Heart Interview| Author | Post |
|---|---|
| gahnzz Member 10 Posts 8/06 | Okay... I've tried both SugarDVD and BushDVD and I'm frustrated to say the least. I live in Seattle and both of those companies have excessive mail times in my opinion. BushDVD used to take up to 5 days from the time it was "shipped" and SugarDVD is now going on to a full week since the mail date. Has anyone on the west coast of the U.S. had any luck with lower shipping times? I find it hard to believe that there isn't a company that has a turn-around time of less than 3 days to process and 5 days to actually ship a rental. Any help is appreciated. thanks! Topic Moved by - heynow on Nov 14 2007 [Link] |
| astroknight Questionable Moderator Tastes so good... 4187 Posts 11/99 | |
| gahnzz Member 10 Posts 8/06 | |
| HeyNow Oblivious Gold Star Hey! 5965 Posts 1/03 | How long ago since you were at Bush? In summer of 2006 they fired up a "rapid return" feature in which you would flag a rental disc as returned the day you drop it in the mailbox. 2 days later they send out the next movie or movies. That should shave a little time off. Another suggestion you probably won't think much of is to spend more money on, say, 8 discs out at a time - at that rate you should always have a supply of movies either at your house or on the way. Anyone else? Edited by - heynow on 11/15/2007 2:36:13 AM |
| pornologist Member 724 Posts 12/04 | I gone more than twenty years without a delayed credit card bill, utility bill, or phone bill being received. With Sugardvd the odds are like being in Las Vegas. |
| illmatic Member 194 Posts 9/06 | |
| gahnzz Member 10 Posts 8/06 | Surprised no one has stepped up and offered something akin to Netflix (netfux.com?) as far as level of service and turnaround time. The argument for potential profit is a no-brainer. |
| Jack T. Member New York 57 Posts 7/06 | |
| fatalbert Member Diagonally parked in a parallel universe 576 Posts 5/03 | A typical example is (3-disk plan): I return one disk on a Monday, one on Wednesday, and one on Friday. The following Monday they will acknowledge all three as having been returned. They do ship the same day (I get them in 2-4 days, usually 3), so my main complaint is the anywhere-from-2-to-7 days it takes for them to acknowledge returns. When in the past I have queried them about this, they have (of course) blamed the PO, but for a month or two the service seems to improve. Hmm. |
| gahnzz Member 10 Posts 8/06 |
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