New Pornstar Interviews - [more]
Audrey Madison Interview

"I really want even more DPs and double anal. And more gangbang stuff."
All Forums > Shopping Info > Shopping Info Forum Page 43 > DVDADVANTAGE FANTASTIC ! !
AuthorPost
pjaxon
Member


11 Posts
7/01
Posted - Sep 6 2001 : 9:48PM
I would just like to pass on my congratulations to Michael
at DVDADVANTAGE for providing and excellent reponse following the error of my order.

He provided a very rapid, personal response to e-mails sent by myself. Thereafter forwarding the missing discs with no
international postage cost, and added some free dvd's for my inconvenience ! !

Well done Micheal, this is superb customer relations.

One very suprised, very happy customer.

All the best.

Paul.


baronorca
Member

Montana
528 Posts
1/01
Posted - Sep 7 2001 : 12:02AM
Just had a shipping error/order mixup from DVDAdvantage on my last order, and I wish to salute Michael for his speedy response and reshipping the order.
Not only do they have great prices, but excellent customer service.

Karl Miller
GENEPOOL LIFEGUARD

rojo
Member

30 Posts
12/00
Posted - Sep 10 2001 : 9:23PM
Just wanted to add that Michael and crew at DVDADVANTAGE are doing a great job! I placed my order on Thursday night [Aug 30] and it came on Tuesday [Sept. 4]. I live in New York, and even with the mail holiday[labor day] I was suprised how fast it came. I even got e-mails on when it was shipped[with a tracking#!] and when it was delivered to my door! Now that is awesome!
spesedy
Member

Germany
238 Posts
8/00
Posted - Sep 11 2001 : 7:36AM
Concerning the tracking number... Do only domestic customers get a tracking number ? After having placed my last two orders with DVDAdvantage I got mails telling me that I'll get another mail with the tracking-number soon, but I didn't get another mail.

I asked Michael if he thought my order was ok since I had already been waiting for a week and had made the experience that DVDAdvantage orders had always reached me after 3 days until now. I also told him that I didn't get a tracking number. His answer was that my order should arrive soon :-o

dexplorer
Member

442 Posts
8/01
Posted - Sep 24 2001 : 6:56AM
I'd also like to praise DVDAdvantage.

I gather from earlier posts that some people here had problems with them a while ago, revolving mostly around slow shipping and bad inventory reporting.

Well, I've placed two sizeable orders with them within the last month.

The second went off flawlessly, every item (of a LARGE number) they reported themselves as having was in fact in my box. Perfect. And at a total of 20% off (which is AGAIN available today) it was BY FAR the cheapest place for this order.

The first sizeable order, in August before they had completed their inventory tracking changes, didn't go off flawlessly. Three items that were said on their pick list to be in my box weren't. How was I going to prove this? Obviously, there is no way I could. I called them up, told them what happened. They said they'd call me back. 20 min. later they did. And gave me credit card credit for the three missing DVD's.

I can't say too many good things about DVDAdvantage, in my experience.

 
dexplorer
Member

442 Posts
8/01
Posted - Sep 24 2001 : 7:02AM
Oh, and the September order from DVDAdvantage SHIPPED FAST!!!

I had it in NYC (they being in CA) on the fourth day (including a Sunday) after my order, using their cheapest shipping method.

That's fast.

Mr. Hand
Member

146 Posts
5/01
Posted - Sep 25 2001 : 11:12AM
I see that DVDADVANTAGE only ships their products by U.S. Mail (within the U.S.). I will only order from retailers who offer UPS shipping service.
I DON'T TRUST THE MOTHERFUCKERS WHO WORK FOR THE POST OFFICE!!! Time and time again, I've received packages by U.S. Mail containing 'Adult' material that have been opened.
I have a subscription to Adult Video News that comes in a black plastic wrapping. At least every other month, the wrapper has been opened by the time I get it!!
There's no way in hell I'm going to order adult DVD's shipped by U.S. Mail!!
FUCK THE POSTAL SYSTEM AND ANY BUSINESS WHO DOESN"T OFFER AN ALTERNATIVE METHOD OF SHIPPING!!!



Jump To: