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All Forums > Shopping Info > Shopping Info Forum Page 40 > Erodvd.nl - HELP!
AuthorPost
madden55
New Member


1 Posts
5/02
Posted - May 29 2002 : 10:18AM
I’ve always had a positive view of Erodvd.nl considering I’ve ordered over $300 worth of DVD’s from them this year and they have always arrived within a week. However, my last order of over $110 has not come in over 2 months! What makes it worse is that I corresponded in multiple emails and received no replies. On my third email I got a simple message of “looking in to it.” 10 Days later and still have not received word. This is very, very, inadequate customer service and bad business. Please help me fix the problem Erodvd.nl.

Sincerely

Your Customer

red
New Member

3 Posts
8/01
Posted - Jun 3 2002 : 9:51AM
Hi there,
i got exactly the same problem. I got an orderconfirmation from erodvd stating that my shipment will arive the next few days..this will be 3 weeks ago, and i havnt gotten anything?. My email bout a week ago has been ignored so far...

Red

Bill All-Star Supporter
All-Star Member

5334 Posts
6/00
Posted - Jun 3 2002 : 6:51PM
Guys,
Take a look at the "sticky" thread at the top of this forum. Even though the "rules" are not yet in place (and Drew posted it after madden55 posted his initial thread), the guidelines that he mentions make sense (especially the first one).

Retailers look here. Including order number information would allow the stores who see these problems to investigate them for you. I'm not saying that having order information will guarantee that Erodvd.nl sees your posts and fixes the problem. However, not including this information will certainly prevent them from being able to do so.

PeP
Member

Sweden
87 Posts
2/02
Posted - Jun 4 2002 : 1:11AM
Hmmmmm im worried now i also have two dvds i ordered about two weeks ago but no sign of them i emailed erovdvd and they should look in to it i havent got any answer if they have shipped them or whats going on
PeP
Member

Sweden
87 Posts
2/02
Posted - Jun 5 2002 : 10:38AM
i got my dvds today they shipped them whith the boxes but no problem whith the custom this time



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