Thast excellent news!!! It's good to hear that Fivestar are truly taking on board any problems that the customers are having!! Well done Ethan and well done 5 Star!!!
SQUID
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| whitestar Member 178 Posts 9/02 |  Posted - Nov 5 2002 : 5:52AMjust wanted to post here and say that I had a problem with an order which was unusual, the title "seymore butts goes nuts" was on the artwork and the disc itself but the actual film was called "deeper" I contacted ethan at fivestar who checked all their stock ethan agreed to send me another semore butts called "bustin out my best" free of charge and postage to the u.k. I call that top!!! service, disc arrived today, in perfect condition and is excellent. so order from fivestar with absolute confidence I know I will. oh yea!! he even activated a internet money off voucher for $5 bucks. CHEERS WHITESTAR. [Link] |
| SQUIDMONKEY Ass Lord 446 Posts 8/02 | Posted - Nov 5 2002 : 8:47AM Thast excellent news!!! It's good to hear that Fivestar are truly taking on board any problems that the customers are having!! Well done Ethan and well done 5 Star!!! SQUID [Link] |
| ShiWarrior Senior Member 1170 Posts 8/01 | Posted - Nov 5 2002 : 9:13AM Ethan is 1 TOP BLOKE from fivestarDVD Thanks for helping us Ethan, the service is TOP ------------------ [Link] |
| aybesea Senior Member Caroline Cage - Hungarian Hottie! 1485 Posts 5/02 | Posted - Nov 5 2002 : 10:24AM [Link] |
| DenverDon Benevolent Firmly Embedded in Depravity 5914 Posts 7/02 | Posted - Nov 5 2002 : 11:05AM Other than that single situation, I have had excellent service from Five Star. I use they on a fairly regular basis. DenverDon [Link] |
| whitestar Member 178 Posts 9/02 | Posted - Nov 5 2002 : 11:46AM I will post again when it arrives. can't wait gotta love laura angel CHEERS WHITESTAR. [Link] |
| Rumplestilt Skin Deactivated User 931 Posts 7/02 | Posted - Nov 5 2002 : 11:51AM [Link] |
| DenverDon Benevolent Firmly Embedded in Depravity 5914 Posts 7/02 | Posted - Nov 5 2002 : 11:56AM Shit happens. That's life. But when it does, do they work to set it right? That's what I look for. DenverDon [Link] |
| aybesea Senior Member Caroline Cage - Hungarian Hottie! 1485 Posts 5/02 | Posted - Nov 5 2002 : 11:58AM [Link] |
| whitestar Member 178 Posts 9/02 | Posted - Nov 5 2002 : 12:07PM fivestar have to obey the law which is fair enough but it strikes me as odd that I get the free dvd this morning and on the customs declaration is $0.00 arrived at my house no customs interference, lovely. fingers crossed just wish their was a way round this here we go again CHEERS WHITESTAR. [Link] |
| Rumplestilt Skin Deactivated User 931 Posts 7/02 | Posted - Nov 5 2002 : 2:12PM I must be one lucky guy - never had any any any any problems with: dvdadvantage dvdempire adultdvdnow dvdexplorer Regards, Rump. [Link] |
| stefank60 Member Gold Trader on ADT 383 Posts 9/02 | Posted - Nov 5 2002 : 4:11PM I have only ordered once from USA (Jaded) ordered 3 DVD's, all were sent at the same time and got here fine - no inteference from customs. If i recall correctly there was no mention of value anywhere on the packaging. On this theme would interested to here UK folks opinions on their fave US suppliers ? Speed of delivery is not crucial to me as long as it doesn't get ridiculous - jaded took somewhere between 10-14 days. my main criteria are: 1. Cost Look forward to any feedback and by the way top, top forum Stefan [Link] |
| stefank60 Member Gold Trader on ADT 383 Posts 9/02 | Posted - Nov 5 2002 : 4:19PM I have only ordered once from USA (Jaded) ordered 3 DVD's, all were sent at the same time and got here fine - no inteference from customs. If i recall correctly there was no mention of value anywhere on the packaging. On this theme would interested to here UK folks opinions on their fave US suppliers ? Speed of delivery is not crucial to me as long as it doesn't get ridiculous - jaded took somewhere between 10-14 days. my main criteria are: 1. Cost Look forward to any feedback and by the way top, top forum Stefan [Link] |
| Asmodeus Lord of Lust az-mo-day-us 6338 Posts 10/01 | Posted - Nov 5 2002 : 8:48PM [Link] |
| whitestar Member 178 Posts 9/02 | Posted - Nov 6 2002 : 5:00AM high value packets cos they know they can get away with charging duty because their maximum allowable non duty amount is £18.00 I am not sure if this is per dvd or the whole packet, my beef is not with fivestar they have been very helpful and mindblowingly efficient. my beef is with u.k. customs and our post office who charge a handling charge for erm!! handing the package to customs, almost as much as the duty charged by customs, which to say the least is not on!!!! I understand fully that fivestar are obeying the law and as I have already stated earlier on thats fine. all I am saying is that certain other companies obviously break the law on their customs declaration, to keep it below the suspicious amounts of £18.00. and I do not agree with lawbreaking, bending yes breaking no. rump has just thrown his hat in the ring cos he is being devils advocate after all this forum would be bloody boring if we all agreed on everything, wouldn't it.
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| Rumplestilt Skin Deactivated User 931 Posts 7/02 | Posted - Nov 6 2002 : 5:15AM Even if it's $333.00. Of course I couldn't name 'em. [Link] |
| whitestar Member 178 Posts 9/02 | Posted - Nov 6 2002 : 5:24AM with the name, by the way gotta love that avatar, is it true has silvie CHEERS WHITESTAR. [Link] |
| ShiWarrior Senior Member 1170 Posts 8/01 | Posted - Nov 12 2002 : 10:02AM nice 1 Eathan ------------------ Edited by - shiwarrior on 11/12/2002 10:03:55 AM Edited by - shiwarrior on 11/12/2002 10:06:09 AM [Link] |
| aybesea Senior Member Caroline Cage - Hungarian Hottie! 1485 Posts 5/02 | Posted - Nov 12 2002 : 12:24PM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Nov 16 2002 : 8:31PM Screwups can and always will happen, regardless of the business you're dealing with. My most recent was with the airline, Qantas, over a lot more then a couple of dvds. What's the telling thing is the manner in which the business attempts to fix the situation. If only my dealings with Qantas were as easy to fix and smooth as my dealings with Ethan and Fivestar! cheers, scipio [Link] |
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