a) they only stock what's "guaranteed available," not what they list as "in stock" and
b) a lot of the items they list are not available, period.
So..I do not recommend ordering from them; but if you really, really want something and they're the only ones who offer it, I'd say it's safe to give it a go. Just bear in mind the odds are better than 50/50 that they'll notify you in a couple of months that the item is out of stock. The good news is that they will refund your money.
If you want really good service go to XRentDVD.
Hardware
"Murder is the sincerest form of criticism!" the Pagfeek Papers
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