[Link]
| Author | Post |
|---|---|
| cykedout Member Ireland 245 Posts 8/00 |  Posted - Dec 1 2003 : 9:20PMI just made the first purchase on behalf of a friend of mine who doesn't have a computer and who just got a credit card. Since some of the retailers require credit card verification, we went with one that doesn't -- Five Star -- who I've dealt with in the past with no problems. However, I made a mistake with the shipment method and he may suffer for it here in Ireland -- we're not sure yet. The problem stems from the fact that he ordered EIGHT dvds for his first order (and got 2 freebies from their Treasure Chest) and when it got to the shipping option stage of the checkout process, I chose the FedEx International (Letter) option, forgetting about what was mentioned in this particular thread (and in possibly others) instead of the one I would usually use, International Mail, thinking it would be quicker -- 3 to 5 days instead of 6 to 25 -- and using the flatpak option to make the package smaller. The problem is, the package is stuck in Irish Customs at the moment (the package arrived in Ireland on THURSDAY 27TH, NOVEMBER). The FedEx Tracking option lets me know this. I don't know if they flagged it for inspection, OR for the addition of "charges" or was just plain unlucky, but, we'll have to wait and see how this plays out.... A previous discussion which mentions related information to this topic is here. Someone else mentioned that they had trouble ordering by courier post rather than standard post options. If it does turn out that the shipment is stopped, maybe Five Star should amend their shipping options to Ireland by removing the courier delivery options? If it turns out that they are susceptible to confiscation, etc???? Will let everyone know, when I get more news..... PS. It's Wednesday 1st, December and it's still sitting with Customs, so, heh!!!...... [Link] |
| Lightrider Member Germany 28 Posts 1/03 | Posted - Dec 2 2003 : 5:01PM [Link] |
| Lightrider Member Germany 28 Posts 1/03 | Posted - Dec 2 2003 : 5:03PM [Link] |
| samurai dai Member 449 Posts 2/03 | Posted - Dec 2 2003 : 6:49PM I have received each and every package between 3-5 days and have never had any customs problems. Lightrider has given you some good advice....call Fedex. I found them to be very helpful in the past. good luck
[Link] |
| cykedout Member Ireland 245 Posts 8/00 | Posted - Dec 3 2003 : 11:32AM The thing that annoys me the most is that the jumped on the package as soon as it arrived at Dublin Airport. This to me means that 1) Five Star has identifying marks to them on the outside of the package, and I'm not sure these days also, if ordinary STANDARD POST shipping options are more likely to succeed in getting through, aswell. [Link] |
| cykedout Member Ireland 245 Posts 8/00 | Posted - Dec 5 2003 : 7:07PM Anyway, Ethan was kind enough to sort through some of the problems and clarify the situation, so thanks to him and Five Star. With that I can't help but highly recommend Five Star as a great company to deal with and posess a very quick and courteous Customer Service dapartment. Cheers!! [Link] |
| pears Member 19 Posts 11/03 | Posted - Dec 6 2003 : 12:34AM Just kind of curious. Did Five Star send you replacement copies of the seized DVDs or are the DVDs gone for good? [Link] |
| Use the code below to link to this topic or a specific post. |
| URL of this thread |
| Link to this post with HTML |
| Link to this post with Forum Code |