I sent a $350 order over a week ago via mail to you, but since then zip! I've even sent an E-mail yesterday, but had no reply! So please inform me what's happening.
P.S. I chose your company because of your good customer care.
I can't say anything about the initial e-mail. But it's likely that much of the Five Star staff are currently in Vegas for the show, which would explain a delay in them replying to yesterday's e-mail.
BTW, why did you place an order via e-mail rather than placing it directly through their site?
Edited by - Bill on 1/10/2004 2:13:14 PM
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Mojo Deactivated User
1223 Posts 9/03
Posted - Jan 10 2004 : 6:38PM
Oh, thanks so much for the help Bill, and for putting my fears at ease. As for my method of ordering. Well, I'm from the UK. So what with the constantly altering exchange rates and banks charging for exchanging currancy, I find it a lot less confusing to my wallet if I order by postal mail and pay through money orders and alike if I order from abroad.
Edited by - Mojo on 1/10/2004 6:40:06 PM
Edited by - Mojo on 1/10/2004 6:43:14 PM
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Mojo Deactivated User
1223 Posts 9/03
Posted - Jan 10 2004 : 6:48PM
By the way, could you tell me when the Vegas show finishes?
Still wanking after all these years. 8082 Posts 10/00
Posted - Jan 10 2004 : 9:21PM
Hi Mojo,
FYI there is an International Shopping Forum here on ADT.
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Mojo Deactivated User
1223 Posts 9/03
Posted - Jan 11 2004 : 9:09AM
Hi. I know about the International Shopping Forum. But as my question wasn't about international shipping but rather about the status of my order, I figured that this forum would be the best one to get an answer straight from Five Star themselves. I guessed that maybe they visit this forum more than they do the International Shopping Forum.