Introducing Dallas Rea| Author | Post |
|---|---|
| Joey Starr Senior Member  Still wanking after all these years. 8082 Posts 10/00 |  Posted - Jul 25 2004 : 11:55PMMade an order from Fivestar recently, all items supposedly in stock, order was confirmed, then I got a shipping notice for the free bonus DVD but not the rest, I e-mailed Fivestar but no answer, today received the bonus DVD, no idea what happened to the rest of the order, when I check my account the order shows as having been processed, no backorder mentioned. Anyone had a similar experience? Thanks for your feedback! Joey  [Link] |
| Ethan Five Star DVD Five Star DVD Tempe, Arizona 47 Posts 9/03 | Posted - Jul 26 2004 : 11:58AM Hi, you have no account listed under the name/email address used here at ADT. Thus, I cannot search my emails or account manager for your order. Please email me directly today at ethan@fivestardvd.com with this information so I can check on your order and see what happened with its delivery. For future posts here at ADT, please give an invoice number, email address, or last name when making a post so that the e-tailer can check and get back to you in regards to your inquiry(s). Thanks!  [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 26 2004 : 12:29PM [Link] |
| Joey Starr Senior Member Still wanking after all these years. 8082 Posts 10/00 | Posted - Jul 26 2004 : 6:36PM Thanks for your answer. [Link] |
| Ethan Five Star DVD Five Star DVD Tempe, Arizona 47 Posts 9/03 | Posted - Jul 26 2004 : 7:09PM Hi, I haven't received an email yet and we are nearing the end of the business day at Five Star. As you received a disc from us, you should have an invoice number for the order in question. Please provide me this invoice in the forum. I would very much like to take care of your issue/inquiry; when I see a commment regarding Five Star service at ADT without being able to research it fully, it hinders the progression of a situation that usually can be solved quickly. In order for this forum to function for the etailer(s) and help the customer, providing some order info would help tremendously.
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| Joey Starr Senior Member Still wanking after all these years. 8082 Posts 10/00 | Posted - Jul 27 2004 : 5:06AM Anyway YGM... [Link] |
| Ethan Five Star DVD Five Star DVD Tempe, Arizona 47 Posts 9/03 | Posted - Jul 27 2004 : 11:48AM Greetings and good morning! I received your email and will be responding to you shortly. Thanks! Edited by - Ethan on 7/27/2004 11:55:12 AM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Jul 28 2004 : 10:25AM Ramsey, I think Fivestar offer a choice of either coupons or a free disc for every (five?) DVDs you buy. The promotion was called the "Treasure Chest" and linked on the main page. cheers, scipio [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 28 2004 : 12:41PM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Jul 29 2004 : 2:16AM cheers, scipio [Link] |
| rrankin Member London, England 87 Posts 6/04 | Posted - Jul 31 2004 : 2:01PM One time they accidentally shipped a gay DVD that had the same name as the straight one I ordered - which is an easy picking error to make. As soon as I emailed them I was sent the correct one with no hassles. So thumbs up for their aftercare. No other problems - good reliable service. [Link] |
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