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So Extra - review by Sean DPS| Author | Post |
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| Mojo Deactivated User 1223 Posts 9/03 |  Posted - Nov 3 2005 : 1:50PMI sent an E-mail sometime yesterday requesting info on when they'd be restocking out of stock titles and I STILL haven't had a reply! Have any of you had trouble with getting responses to your E-mails to FiveStar? [Link] |
Flash  Golden Age Classic 11018 Posts 5/01 | Posted - Nov 3 2005 : 10:07PM [Link] |
| Mojo Deactivated User 1223 Posts 9/03 | Posted - Nov 4 2005 : 6:21AM And on a side note, I'm a little discouraged by the fact that a large chunk of their catalogue is out of stock, whereas most of the other dealers keep their stock up. Edited by - Mojo on 11/4/2005 6:30:15 AM [Link] |
| willywilly Member Activated Member 662 Posts 2/05 | Posted - Nov 4 2005 : 10:07AM Click here Have you tried that? Since that is their own forum, they should notice a post there sooner than a post here. Give it a try - can't hurt. [Link] |
| Mojo Deactivated User 1223 Posts 9/03 | Posted - Nov 4 2005 : 2:11PM [Link] |
| fivestardvd FiveStarDVD.com Tempe, AZ 49 Posts 3/03 | Posted - Nov 4 2005 : 3:23PM Our customer service department has about a 24 hour turn-around on emails. I apologize if you have yet to hear back from them. I will make sure you receive a response today. Thank you. Michael [Link] |
| Mojo Deactivated User 1223 Posts 9/03 | Posted - Nov 4 2005 : 6:11PM On a side note, I know about the fact that you have to put the price of the goods on the outside of envelopes, but does it have to be, er, "totally accurate", if you get my drift? The thing is, I hate giving anything to our really crap and over taxing government at the best of times, without the insult of having to give even more in import duty to Gordon Brown as well. If I'm right after £18 (approx $25-$30) they tax imports through the nose. So could you let me know how your company stands (through E-mail if you like) on this matter. Are you able and willing to "bend the rules" on pricing the goods on the envelopes upon sending? [Link] |
| gonzooo New Member 4 Posts 10/05 | Posted - Nov 6 2005 : 6:27PM I've sent 3 or 4 mails (for example at 19th October, 30th September, 15th September...) about mistakes in orders and still have no answer :-( I remember Ethan, who always replied quickly and now I'm dissapointed :-( [Link] |
| Mojo Deactivated User 1223 Posts 9/03 | Posted - Nov 7 2005 : 5:25AM [Link] |
| willywilly Member Activated Member 662 Posts 2/05 | Posted - Nov 7 2005 : 11:54AM Did you post there? and if you did, what happened? [Link] |
| Mojo Deactivated User 1223 Posts 9/03 | Posted - Nov 7 2005 : 1:10PM [Link] |
| fivestardvd FiveStarDVD.com Tempe, AZ 49 Posts 3/03 | Posted - Nov 7 2005 : 4:42PM We state the actual cost of all DVDs on our customs forms. This is the law. We cannot risk being banned from importing our goods into a foreign country. Sorry. Michael [Link] |
| Mojo Deactivated User 1223 Posts 9/03 | Posted - Nov 7 2005 : 6:21PM [Link] |
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