What are German retailers like for price?

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I have to say I'm not especially happy with the way they changed their shipping methods. No warning at all, when the first part of my order had taken more then 2 weeks to not arrive and I looked at their website it still said that they were shipping internationally with GPM. >(

In their emails to my queries they said that I should email them with every order to request GPM if I want it sent with that method..

So now I'm waiting for the second part of my order to arrive so I can make another order...

scipio

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thanks for all the info. It's a bit confusing though. In the forum one member was saying they'd always declare the value of the content. Their webpage states the same. On the other hand none of my orders had the value declared :-o
And that's basically a good thing since packages with a value of around $20 or more are quite common to be examined by custom. So if FiveStar really declared the real value, chances to receive the order were really bad.

Anybody knows about the laws concerning inner European shipment ? Maybe custom is no problem in that case ?

JMO: I'm not sure if there are any German retailers at all. I thought I once had seen one on the net. But prices are usually extremely high compared to the ones of US retailers. As far as I know in Germany it's forbidden to send porn via mail.

scipio: Good to know, that international FiveStar orders are common to need some time to arrive at the moment. 2-3 Weeks is quite a long time though. I hope it's at least more secure than sending via GPM.

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I Ordered as you said asking for Global Priority to be the shipping method, only to be told they have changed shipping companys(bad timing a). It has now been 2 weeks and still no sign of the parcel, I changed to fivestar to avoid this kind of thing and will have to reconsider ordering again. PS: have u used any other companys with success shipping to australia?

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In the other 5-star thread they have stated that they will be having a range of options for international shipping next week on their website.

I'd hope that they can restore the Global Priority mail option, at it's previous cost of $2.50 + $2.50 per disc as I was quite happy with the price and speed of that method.

I wouldn't be willing to make any further orders with the nondescript boxes via Denmark. Having a random delivery time isn't to my liking, nor is paying a fortune for 2-day delivery.. Let's hope for the best :)

As to other companies that I have dealt with - Adult DVD now has always been reliable and had good customer service. They send in GPM envelopes so orders will usually arrive within a week, with no boxes.

ADN is generally more expensive than 5-star, though not on all titles and they also have a thingy where you get a free dvd for every 5 you order from them (they don't have to all be at once). The free dvds range from predictably crappy to surprisingly good.

Basically I've only ordered from these two to Australia. While neither is perfect, both companies have good customer service (in my experience, anyway) and are reliable..

cheers,

scipio

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