Featured New Release
Box cover for Chloe Cherry Is Euphoric
Chloe Cherry Is Euphoric
Studio: Team Skeet
Release date: 7/28/2026


all new releases
All Forums > Shopping Info > Shopping Info Forum Page 35 > fivestardvd.com email response
AuthorPost
shailen
Member


74 Posts
9/01
Posted - Apr 14 2003 : 6:25PM
I have been trying to get through to fivestardvd toget an update on my orders, but haven't received a response to my emails yet. they are usually very good at responding. has anyone experienced this problem recently or is the system down.

Topic Moved by - MLyons on Apr 14 2003

showstopper
Member

86 Posts
3/03
Posted - Apr 14 2003 : 8:54PM
Im not sure if they're close on sundays, but just try to be patient. You'll get a response soon.
Ishamael1
Member

New Zealand
81 Posts
12/02
Posted - Apr 15 2003 : 1:42AM
Never had a problem with them until today... when I got a confirmation that they have sent an item I recieved months ago lol
DynamicDynamite
Member

254 Posts
4/03
Posted - Apr 15 2003 : 2:01AM
well Five Star I know is still open; because I received a package from them on Friday afternoon. The whole replying on order thing is kind of weird though, but you may want to try to look at your account on the website... I find that helps out a lot... Also how did you place the order? is it with Fed Ex or Priority? I have noticed if it is priority your package may come in within 48 hours....

Ishamael1 I am so glad I am not the only one who got hit with the whole confirmation thing on orders that I have placed in the past... Damn I got confused when I noticed they said they were sending me Sorority Sleepover, and a few others I received back early March...

DVD_Freak
Member

Germany
251 Posts
4/02
Posted - Apr 15 2003 : 4:18AM
I got about 40 confirmations for long time recieved orders! Think they had a problem with their ordering system.
 
DenverDon
Benevolent

Firmly Embedded in Depravity
5914 Posts
7/02
Posted - Apr 15 2003 : 8:42AM
Same as others, I just received several confirmations for orders already received a long time ago.

They have been good in the past so I hope it is just a ahort, solvable, problem with their ordering/confirmation system.

DenverDon

fivestardvd
FiveStarDVD.com

Tempe, AZ
49 Posts
3/03
Posted - Apr 15 2003 : 12:05PM
An old email service was activated yesterday afternoon that sent out customer notices for old orders. Please disregard. My apologies.

Michael Crofut
FiveStarDVD.com Web Developer
http://www.fivestardvd.com/

Edited by - fivestardvd on 4/15/2003 3:21:13 PM




Jump To: