Placed my first order with Freeerotiek.nl (Netherlands/Europe) 09/25/03. Almost three weeks ago. Have tried to contact them about order prosessing and delivery time. But they do not reply.
It´s impossible to reach them via email - due to some kind of website error. So the site says. But Freeerotiek.nl do not reply to fax either.
I do not know where my stuff is. It´s impossible to get in touch with them. And you can´t even tell by their "Order view" if the stuff is shipped or not.
Someone who has experiences with this company?
I live in Norway/Europe by the way. So I think it´s about time to deliver...
Click on "inquiry form" and make sure you have pop-ups enabled (no popupkiller running).
I have ordered some (non-adult) dvd's with FRS in the past, and their delivery always was slow/unpredictable. Did you get the order confirmation e-mails, and can you check your orderstatus online?
I would never trust FRS, I only hear bad things about that. Why not order from erodvd.nl? I think you got ripped off.
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dagstor Deactivated User
63 Posts 7/03
Posted - Oct 12 2003 : 12:13PM
Thank you all! Yes, it is possible to check my orderstatus. It has got a number, but I don´t know if the stuff has been shipped. Order status doesn´t tell.
Was beginning to worry after reading some of the above posts ! But I've just received an email from Free-erotiek which tells me that my 2 discs have shipped today . Hopefully in about 2 or 3 days they should be with me . I'll keep you updated .
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dagstor Deactivated User
63 Posts 7/03
Posted - Oct 16 2003 : 4:09AM
Hi Lee O,
How did you manage to get in touch with them? To me they never replied emails. Tried to fax also, but did not succeed. What´s the hokus-pokus here?
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dagstor Deactivated User
63 Posts 7/03
Posted - Oct 16 2003 : 4:27AM
Lee O,
Forgot to say that I received an email just after purchasing, telling me that the stuff was shipped. So what? I still miss my DVDs. And the big queastion is; how can we get in touch with Free-erotiek...? Have you and I been "ripped off"?
I posted too soon it seems . The first email I got from them said merely that my order had been placed . The second came about a day later and imparted the information that both discs were out of stock . This seemed to be the point at which your efforts had been thwarted ( or so I assumed ) and so I too had given up on them . Then a couple of days later the third , and to this point final , email arrived . This one announced that both titles were now in stock and had been shipped . As you can imagine I was fairly relieved , so I came on here to tell the potentially good news . Damn . We could indeed have been ripped ! Still I'm holding out some hope , who knows what tomorrows post will bring .
Also had some very bad experiences with them. Some of the ordered titles arrived, 2 are shipped due to email status, but never arrived. Makes no sense to email them cause they never reply. Think the first was also my last order with them. They offer some very cheap titles, but that's not worth the trouble!
2 discs with covers , just as I ordered . Both came in their boxes but neither was sealed . Well I guess they never said the titles were new did they . They play fine and about the only problem I can detect with them is that they are both R18 ( never seen this symbol before so am guessing it's R18 - 18 inside a red/pink diamond ? ) . Anyhow this isn't a major problem for me as the titles in question are Vengeance ( Serenity , Jewel De Nyle , Kylie Ireland ) and Ben Dover Foxy Ladies .
Oh and one last thing , the Vengeance disc is distributed by Paradise with Wicked so some of the extras are missing in action - Serenity's commentary for example .
Edited by - Lee O on 10/18/2003 12:16:37 PM
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dagstor Deactivated User
63 Posts 7/03
Posted - Oct 19 2003 : 3:52AM
That´s good to hear, Lee O! Still hope then. Keep you updated about this matter.
Thanks for the info Gabriel . That symbol sure seems alot more official than the thing on my artwork ( hope they're not pirate ! ) .
xodvds are offering Joey Silvera's Runaway Butts 6 for £16.75 at the moment . They seem to be a British company judging by the flag in their header . The title in question is marked as ' X 18+ Restricted to adults 18 years and over ' but your symbol is not apparent . Are these kosher goods ?
My 2 missing titles arrived today after 3 weeks. Don't know why it took so long? But 2 others arrived after 1 week. So I will give them a chance in the future!
DVD Freak, glad to hear you got the goods...at last, but it doesn't inspire confidence.
Lee O, I've heard a couple of good comments about XODVDs here but I couldn't say anything about them myself. What was odd was that when I clicked the link a window for the lovely Vidshop popped up too...curious. And not entirely encouraging.
Anyway, I presume XODVDs sell the real deal . I couldn't find the Runaway Butts you mentioned - it could be a Dutch version from Shiva. This could explain the different age symbol thing but I am just guessing now!
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dagstor Deactivated User
63 Posts 7/03
Posted - Oct 25 2003 : 10:20AM
Another week has passed. Still no nothing from Freeerotiek.nl..
I have ordered at freerecordshop.com before - which is the company behind freeerotiek.nl and I had no problems. The only thing is, that you have to be patient when they tell you the package is shipped. It takes 1-2 weeks because they have a strange system, routing over some P.O. Box at the Brussels Airport in Belgium. So, it's normal if it takes longer, I don't think you're being ripped off.
Afaik freerecordshop is the biggest CD/DVD Store company of all benelux countries, with lots of shops in the Netherlands, Belgium and Luxembourg - and even in Scandinavia. So I think they are a serious company.
And for xodvds... Well, they're nice for sure - but it's the same like erodvd. They just don't have enough studios, not enough different DVD's and most of the time not the newest releases.
Greetz
maniac481
Edited by - maniac481 on 10/27/2003 6:06:39 AM
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dagstor Deactivated User
63 Posts 7/03
Posted - Oct 26 2003 : 2:10PM
hi maniac481, I promise to keep you (and all European customers) updated about this subject. Visit this page in week or two...
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dagstor Deactivated User
63 Posts 7/03
Posted - Nov 10 2003 : 6:27AM
Guess what?? I received my stuff after 9 weeks. And the DVDs played well...
Yes it's very curios with them. Sometimes it takes 3 days to arrive, but mostly it takes weeks. And it has nothing to do with the ordered amount? But they have very low prices for some titles, so it's worth the wait. What I also don't like is that they always charge the cost of the whole order no matter how many items are in stock and shipped!