In your first post, you did not mention that you had already contacted the retailer.As constance le pointed out, first the retailer, and if you get no satisfaction, then she gave you an email address for contacting DVSX:
sales@dvsx.com
Since you have already contacted the retailer (from your second post) try that email address.
I think your question is answered, that yes there is a possibility it can be resolved by contacting DVSX, and DVSX has responded in this thread.
Edited by - DenverDon on 2/21/2005 12:15:09 AM

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