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All Forums > The Porn Pool > The Porn Pool Forum Page 648 > Help with A.N.A.L 4
AuthorPost
SCandMS
Member


49 Posts
1/05
Posted - Feb 20 2005 : 1:24PM
Hey all,

I recently purchased a copy of A.N.A.L 4 and the red halos around the girls make the DVD completely unwatchable. I don't think I can get a refund from the website that sold it to me since the DVD is not defective and the problem is not their fault. Do you guys think that if I contacted DVSX I could send them the DVD and they could send me a new copy? Are their any DVSX reps around here that can help?

constance le
Member

212 Posts
10/02
Posted - Feb 20 2005 : 4:10PM
SCandMS,

you are supposed to address the problem through the retailer from which you purchased the DVD. and they should rectify the problem in one way or another. after trying that route and you still don't find a solution, please voice your complaint to sales@dvsx.com.

baronorca
Member

Montana
528 Posts
1/01
Posted - Feb 20 2005 : 9:37PM
I'm confused here, it's the Studio's "fault" for production problems. Wouldn't it be more efficient for
the Studio to take care of it's mistakes?
SCandMS
Member

49 Posts
1/05
Posted - Feb 20 2005 : 9:58PM
yeah, that's what I was thinking baronorca. I talked to someone in customer service for my retailer and they said that it's not their problem. I agree with them that it's not their problem and don't know why constance le would want me to contact them first.
Hardware All-Star Supporter
All-Star Member

Your other left
14594 Posts
3/02
Posted - Feb 20 2005 : 10:47PM
I assume DVSX, like most companies, wants you to deal with the retailer because that's who your proof of purchase is with.
 
DenverDon
Benevolent

Firmly Embedded in Depravity
5914 Posts
7/02
Posted - Feb 21 2005 : 12:14AM
In your first post, you did not mention that you had already contacted the retailer.

As constance le pointed out, first the retailer, and if you get no satisfaction, then she gave you an email address for contacting DVSX:

sales@dvsx.com

Since you have already contacted the retailer (from your second post) try that email address.

I think your question is answered, that yes there is a possibility it can be resolved by contacting DVSX, and DVSX has responded in this thread.

Edited by - DenverDon on 2/21/2005 12:15:09 AM

mr. october
Member

memphis
109 Posts
9/03
Posted - Feb 21 2005 : 1:26AM
to SCandMS,
i saw this movie about a week ago. i noticed the lighting and color throughout much of the movie seems especially bright. very different from the previous editions i have seen.

if you noticed this same thing, it may not be a problem with your disc, rather it is something related to the lighting on the set, the equipment used to film the movie or produce the dvd.

to the guys at DVSX,
other than the problem mentioned above, i thought the movie was great. keep up the good work on this series. i think you guys might have the best strictly anal series out right now.




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