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| reciprocity Member 109 Posts 5/03 |  Posted - Dec 6 2003 : 3:52AMOkay, let me explain the situation. I have a pending order with DVD Advantage. When I was checking out, I noticed that they were using USPS while their customer service pages said they would use FedEx. So I give them an e-mail, and they tell me that if I give them the order number, they can send it by FedEx (which they were having problems with). The problem is that this all took place on Sunday and Monday (Nov. 30 and Dec. 1). It's now a few days later. I know my order will take a little longer because of the special request I made. Up to now, though, it says it's still "In Process". Am I just being an impatient person who should be told to wait, or is this really taking longer than usual? Edited by - reciprocity on Dec 6 2003 [Link] |
| DenverDon Benevolent Firmly Embedded in Depravity 5914 Posts 7/02 | Posted - Dec 6 2003 : 7:32AM [Link] |
| reciprocity Member 109 Posts 5/03 | Posted - Dec 6 2003 : 7:36AM [Link] |
| DenverDon Benevolent Firmly Embedded in Depravity 5914 Posts 7/02 | Posted - Dec 6 2003 : 7:52AM Does DVD Advantage say anything about shipping times at their website. Some will specify that certain methods of shipping will take 'xxx' number of days/weeks. I would also give it until about the middle of next week. I had a similar situation with one place, and on the day it was actually delivered to me was the day that the site changed it to 'shipped' rather than 'in process'. [Link] |
| reciprocity Member 109 Posts 5/03 | Posted - Dec 9 2003 : 10:40AM (I put it here instead of in International Shopping because I felt it dealt with a broader question of order processing, and not something specific to an international order.) [Link] |
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| DenverDon Benevolent Firmly Embedded in Depravity 5914 Posts 7/02 | Posted - Dec 9 2003 : 10:45AM If that doesn't work, then a call probably is in order. (I do understand international calling rates. They can be atrocious and I don't know where you reside.) [Link] |
| reciprocity Member 109 Posts 5/03 | Posted - Dec 9 2003 : 11:05AM Edited by - reciprocity on 12/9/2003 11:06:13 AM [Link] |
| reciprocity Member 109 Posts 5/03 | Posted - Dec 9 2003 : 5:34PM Consider this matter closed - the mods can lock it now. [Link] |
| DenverDon Benevolent Firmly Embedded in Depravity 5914 Posts 7/02 | Posted - Dec 9 2003 : 6:20PM [Link] |
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