Secrets Shared By Two - review by Captain Jack| Author | Post |
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| eokg Member 68 Posts 3/03 |  Posted - Jul 7 2005 : 12:10PMI ordered three discs from Lasersedge on 6/15/2005. Received them today 7/8/2005. It came in a slim white jiffy bag. Great. Another order for three more discs was submitted on 7/1/2005. Looking forward to receive three more discs in about 2 weeks time. (? 7/21/2005) I feel like submitting another order for 1 more disc in the next few days. Excellent & prompt email replies from Marc Daege. International Orders are charged a FLAT rate of US$1.99 Air Mail if one selects Adult Shipping Special.  [Link] |
| mission Member 41 Posts 9/03 | Posted - Jul 10 2005 : 3:20AM The downside is Laser's Edge may not always have stock - some movies do go into backorder for a while. I think as to delivery times, this probably has nothing to do with the store but the carrier. Shipping by courier is always fast, matter of 1 or 2 days and Global Priority takes longer.  [Link] |
| Kperv The Cuddler *struck (She slipped) 1818 Posts 1/04 | Posted - Jul 10 2005 : 4:47AM [Link] |
| eokg Member 68 Posts 3/03 | Posted - Jul 13 2005 : 1:50AM Thumbs up to Marc @ Lasersedge. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Jul 13 2005 : 4:21AM [Link] |
| eokg Member 68 Posts 3/03 | Posted - Jul 23 2005 : 9:25AM Luckily it got through Customs. It could have aroused Customs suspicions due to its bulkiness. [Link] |
| Andy2 Member UK 157 Posts 3/05 | Posted - Jul 26 2005 : 7:23AM Maybe it just depends which employee does the packing? [Link] |
| sir wankalot Member UK 904 Posts 5/03 | Posted - Aug 12 2005 : 3:43PM 3 days after my order i get an e mail saying 2 dvds are back ordered. Most retailers on ADT would have told me that instantly from looking at their site. Do i have to e mail Lasersedge before every order? [Link] |
| eokg Member 68 Posts 3/03 | Posted - Aug 13 2005 : 3:29AM Marc, Why can't your packers just follow customers' request? Lasersedge need to BUCK up!!!
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| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Aug 13 2005 : 4:59AM [Link] |
| Athos Member 151 Posts 3/02 | Posted - Aug 13 2005 : 7:07AM and starting to get slightly concerned. [Link] |
| Another porn addict Member UK Member 315 Posts 2/05 | Posted - Aug 13 2005 : 7:54AM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Aug 13 2005 : 7:54AM [Link] |
| eokg Member 68 Posts 3/03 | Posted - Aug 13 2005 : 8:27AM The 2nd (3 discs) & 3rd delivery (1 disc) came with DVD cases even though I specifically mentioned to Marc to DISCARD those bulky cases!!!
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| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Aug 13 2005 : 2:06PM [Link] |
| Gabriel Nine Senior Member Firecracker 1273 Posts 8/01 | Posted - Aug 14 2005 : 3:30PM I've also had some issues with them lately on shipping of goods, but I must say Marc has been exemplary in resolving any problems. Still, I definitely think whoever is doing packing/dispatch needs to raise their game. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Aug 15 2005 : 2:20PM [Link] |
| Stuart P Member Hertfordshire, UK 8 Posts 7/05 | Posted - Aug 16 2005 : 5:20AM Stuart We are dealing with an issue with shipments sent around that time. They didn't get processed by our postal facility until the 13th of July for some reason (we are still trying to figure out why from the postal facility). We are anticipating their delivery by the end next week. Marc Daege i had 2 separate orders outstanding, 1 turned up yesterday. [Link] |
| JMO Member UK 104 Posts 2/01 | Posted - Aug 17 2005 : 11:15PM [Link] |
| Athos Member 151 Posts 3/02 | Posted - Aug 18 2005 : 4:32AM [Link] |
| JMO Member UK 104 Posts 2/01 | Posted - Aug 18 2005 : 9:42PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Aug 19 2005 : 3:37AM [Link] |
| charlie Member uk 450 Posts 4/00 | Posted - Aug 19 2005 : 12:33PM It arrived with its box even though I stated that I wanted just the disc and cover. Not concerned with Customs opening the package but the theft. I have another order shipped on 8 August so lets see how that one arrives and how long it takes. [Link] |
| JMO Member UK 104 Posts 2/01 | Posted - Aug 22 2005 : 2:25PM I'd still use L/edge like a shot, mind. I'd just use a different shipping option. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Aug 22 2005 : 2:39PM [Link] |
| Lost Horizon Deactivated User 675 Posts 6/05 | Posted - Aug 22 2005 : 6:27PM [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Aug 23 2005 : 7:35AM [Link] |
| charlie Member uk 450 Posts 4/00 | Posted - Aug 23 2005 : 3:10PM The package says Int'l Priority Airmail, Jamaica NY where does it go all this time? [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Aug 23 2005 : 3:26PM [Link] |
| JMO Member UK 104 Posts 2/01 | Posted - Aug 23 2005 : 7:52PM I've been looking around at international shipping rates and options and Amazon's site has made me realise just how dodgy the game can be. They have a standard international shipping rate which matches L/E's basic (non-special) rate and they talk about shipping in 9-36 business days, so they expect packages to take up to six weeks in transit, and warn that customs can turn that into twelve weeks! As far as I can ascertain (and correct me if I'm wrong), Media Mail is a USPS service based on shipping ready-sorted bags for destinations, so items may have to wait in the mailbag until there's enough items to make up a bag. Then the bag might have to join a queue for actual shipping (joining a full container of mail on a ship bound for Sweden), then the Swedish Postal Service ships it on to the UK. It sits around the Customs shed in London for a few days before finally getting into the UK postal system. Then again (and more likely) Media Mail might be based on the intergalactic networks of wormholes which have successfully for millenia transported odd socks and ballpoint pens around the universe. Take your pick. Edited by - JMO on 8/23/2005 8:20:05 PM [Link] |
| Andy2 Member UK 157 Posts 3/05 | Posted - Aug 24 2005 : 3:31PM I think with L/e, Global Priority is the way to go - come on guys, splash out the extra $5 (=£3)! [Link] |
| eokg Member 68 Posts 3/03 | Posted - Aug 29 2005 : 2:25AM FREE SHIPPING!!! USPS International Air Mail (Free Shipping): Package NOT Insured / No Delivery Confirmation. Delivered in up to 6 weeks, 1-2 weeks on average. (DVD & Cover page Only without Case) [taken from XAV Dream website] [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Aug 29 2005 : 3:12AM Marc doesnt check ADT all that often, as far as I know, so if you've left specific instructions to discard and they haven't been followed, you're best off emailing Lasers' Edge directly to get an answer. By all means feel free to post here, so that other customers can see that there is an issue, but to get an answer, etc, you're better off speaking to LE directly. cheers, scipio [Link] |
| bacchus Member UK 25 Posts 1/04 | Posted - Aug 30 2005 : 1:48PM B [Link] |
| charlie Member uk 450 Posts 4/00 | Posted - Aug 30 2005 : 2:36PM Like bacchus they shipped with the boxes and the postie left it on the doormat because it was too big to fit through the letter box. Lucky no one walked off with it as I would be none the wiser. [Link] |
| sir wankalot Member UK 904 Posts 5/03 | Posted - Sep 1 2005 : 9:28AM It arrived after 10 days which is slightly longer than other retailers but they did ship the discs and covers only as requested. [Link] |
| eokg Member 68 Posts 3/03 | Posted - Sep 2 2005 : 4:14AM Will update on the date of arrival in about 2-3 weeks time. [Link] |
| Gunzo Senior Member 1377 Posts 2/05 | Posted - Sep 8 2005 : 5:48AM Good thing is I never payed any tax, sometimes ordering from the US I've been picking it up here in Sweden for an additional charge of +25%... that really hurts... But they really should have a real-time stock indication system, it feels like webshop standard these days. [Link] |
| Smacketdown Member 50 Posts 7/02 | Posted - Oct 1 2005 : 5:50PM and they shipped the adult special... so I pay more for shipping and they use the adult special. it going to be 4 weeks this monday, and i still haven't receive anything. last time i chose the adult special, it took 3weeks. i wonder why is it so slow, do they ship by bicycle? I'm from canada, and i order lots of stuff from china, japan etc.. and it only takes 1 weeks to arrive i will never order from them again, it is not worth it to wait so long just for a dvd, even if you pay for global priority, it takes almost two weeks and I'm not going to pay $20 for dhl service. [Link] |
| bacchus Member UK 25 Posts 1/04 | Posted - Oct 2 2005 : 5:00AM B [Link] |
| eokg Member 68 Posts 3/03 | Posted - Oct 3 2005 : 12:01AM This time it came WITHOUT dvd case as requested. [Link] |
| Magulric Member 16 Posts 3/05 | Posted - Oct 4 2005 : 5:28AM [Link] |
| eokg Member 68 Posts 3/03 | Posted - Oct 5 2005 : 1:56AM
Marc is very prompt is replying his emails and he has accomodated me quite a number of times when I keep on adding in some titles after confirming my order. The best thing is the Adult Shipping Special rate of US$1.99 per order irrespective of the number of dvds ordered. There is NO guarantee of replacement of dvds if you select Adult Shipping Special but I took my chances and I am quite satisfied with it. Edited by - eokg on 10/5/2005 1:57:29 AM [Link] |
| bacchus Member UK 25 Posts 1/04 | Posted - Oct 5 2005 : 2:07PM B [Link] |
| Magulric Member 16 Posts 3/05 | Posted - Oct 5 2005 : 2:41PM [Link] |
| eokg Member 68 Posts 3/03 | Posted - Oct 5 2005 : 11:54PM But comparing prices of dvds between Lasersedge with Adult Shipping Special @ US$1.99 per order and XAV Dream with FREE shipping, Lasersedge ends up cheaper. I was tempted to change to XAV Dream because Lasersedge kept on sending me those bulky dvd cases despite my requests to them NOT to send those cases. The most recent order, Outnumbered #3, came in a jiffy bag with just 2 discs & colour art. NO case this time, thank god. [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Oct 6 2005 : 5:57AM [Link] |
| bacchus Member UK 25 Posts 1/04 | Posted - Oct 7 2005 : 12:03PM B [Link] |
| Ramsey Senior Member Trina Michaels fan 10332 Posts 10/02 | Posted - Oct 7 2005 : 1:44PM [Link] |
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