She used to be great about answering questions on her messageboard but she had to shut it down because of some offensive tool. She may still have a members-only messageboard inside the site.
She occassionally pops in here to let people know about upcoming signings, club shows and movies. She may be able to let you know the proper channels to go through to get it.
The last hope is to contact the A&E store and see what they can arrange.

