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| Renee Member 765 Posts 8/03 |  Posted - Jun 20 2004 : 10:42AMI recently had a not so satisfactory experience with adultdvdovernight.com, who I see periodically advertises on ADT, where I first heard of them. I decided to rent from them, since they have no shipping fees, and they are on the East coast where I live. Previously, I had rented from Xrentdvd.com, and had excellent service, though with them out in California, it was always 3-4 days to get DVD's. The adultdvdovernight.com (ADON)website doesn't have nearly as many DVD's to rent or buy as other sites, and many of the ones they have are already out on rental. For instance, of the six Rocco titles they have, all have been continually unavailable for the last two weeks. I did find a Jules Jordan film (WOAD2)($3) and a Everhard film (Cum in my Ass, not my mouth)($4) to rent, that were available. So for a total of $7 for a week's rental, I got what would have cost me $12 to rent from Xrentdvd.com. However, when I got my order from ADON, they sent WOAD2, but instead of the Everhard title, they shipped some amateur DVD with a similar name. I immediately called the 800 phone number, but no one ever answered, even though I tried 3 times. I also sent them an email, with my order receipt attached. It took them four days to respond to my email. They did credit my account for shipping the wrong DVD, but made some snide remark that with so many porn titles sounding alike, these things are expected . I don't think so; each DVD had a bar code on it, so I don't see why they should get mixed up like this. Well, the upshot is "Caveat Emptor". I suppose with no shipping fees, one can't expect the best, but this was all a rather frustrating experience. [Link] |
| Coyote Member Daylight Savings Time, is it really Necessary? 972 Posts 3/04 | Posted - Jun 20 2004 : 5:31PM [Link] |
| Janitor Retired Porno movies, sexy videos, xxx. Adult DVD Talk at your service. 6409 Posts 11/99 | Posted - Jun 21 2004 : 12:30PM [Link] |
| Renee Member 765 Posts 8/03 | Posted - Jun 21 2004 : 10:17PM It wasn't that they made a mistake and sent the wrong DVD that bothered me so much. It was that no one ever answered their 800 number, which appears to be a ruse to placate customers into thinking that there is some timely customer service. They do make a big deal about this 800 number on the 'customer service' part of their website, about calling it if you have any problems. It also seemed strange that they didn't offer to ship me the DVD I wanted as soon as possible (It was probably unavailable by then). They made the assumption that I would want my account credited, which forces me to continue to use the money on their website, trying to find a title that will be in stock when I want to rent it. If anyone has ever taken a look at their site, fully half of the titles are out on rent at any one time. They also offered no explanation about why it took 4 days to respond to my email, though I sent them the original email about the problem as soon as I recieved the shipment in the mail. I hope my next experience with them goes better; they still have $4 of my money.
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Bill  All-Star Member 5334 Posts 6/00 | Posted - Jun 21 2004 : 10:28PM That kinda defeats the purpose, don't you think. I should be past being surprised when adult video companies do stupid things. But I'm not. [Link] |
| Flash Golden Age Classic 11019 Posts 5/01 | Posted - Jun 21 2004 : 11:08PM And as Bill said, some studios don't always use them. Several of my Arrow DVD's are missing bar codes. [Link] |
| Janitor Retired Porno movies, sexy videos, xxx. Adult DVD Talk at your service. 6409 Posts 11/99 | Posted - Jun 22 2004 : 12:31PM [Link] |
| Coyote Member Daylight Savings Time, is it really Necessary? 972 Posts 3/04 | Posted - Jun 23 2004 : 1:53AM [Link] |
| Mandi* Pixies Emporium Platinum Media - The Cure for Common Porn 21 Posts 1/04 | Posted - Jul 23 2004 : 11:13AM Mandi* Edited by - Mandi* on 7/23/2004 12:40:28 PM [Link] |
| scipio Senior Member 1901 Posts 2/00 | Posted - Jul 23 2004 : 1:28PM I could be wrong though. scipio [Link] |
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