My partner and I have just launched an online adult DVD sales site. Being laid off Internet folks, we're brand spankin' new to the adult biz, so the posts in this forum have been a real eye-opener for us.
The first thing we figured out when we started is that you can't have everything in stock all the time, which raises the whole "backorder-in stock" issue. Here's how we handle it -- let me know what you think: the day we get an order, we ship whatever of that order we have in-house, and we charge the credit card only for that amount. Then we send an email explaining that some stuff is backordered and it will be shipped and billed separately. When we get the backordered items in stock, we ship for free and bill only for the amount of the DVD. The idea is that the customer should get whatever we have immediately, and not have to pay extra shipping when the backordered stuff does arrive. Comments? We need all the input we can get ... :>
Poodleboy
Adult Video Nation, Inc.
100% Adult DVDs and nothing else! No spam, no pop-ups, no sex toys.
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