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All Forums > Shopping Info > Shopping Info Forum Page 48 > Ordering from Excalibur ain't easy
AuthorPost
Reason
Member


135 Posts
1/00
Posted - Sep 21 2000 : 11:55AM
Anybody succeeded in ordering Anabolic's Butt Banged Naughty Nurses - or something else - from Excalibur?
I have tried to order this tastefully titled work of art (for reasons to do with Chloe and Sabrina Johnson being in it) a number of times over the last couple of days, but no luck. The first couple of times it didn't register in my shopping basket. The Excalibur site's software, however, would have happily let me order one copy of nothing, and charged the standard shipping rate for it. Finally the transaction went through. However, I got an email from them titled "Title not found".
I give up.
JKRULL
Jill Kelly Productions

beverly hills California
99 Posts
7/00
Posted - Sep 22 2000 : 5:40AM
I forwarded your problem to the Excalibur Management.
Hopefull they will get with you ASAP>
MovieGuider
New Member

Fullerton, CA, USA
1 Posts
9/00
Posted - Sep 22 2000 : 7:39AM
hey, I've ordered from Excaliburfilms and have never had any problems... Although that problem would occur if your cookies are not enabled on your browser. The order form works with cookies...so check your cookie settings. Happy Shopping..
Reason
Member

135 Posts
1/00
Posted - Sep 22 2000 : 10:25AM
To clarify a bit:
Yes, I too have shopped with Excalibur before (several times) and been mostly happy with them.
I know about the cookies, and as I said, the system has worked before. This is the first time their system has acted up this way. (Although it seems to co-operate only with MS Internet Explorer.)
I'll probably try again after a while to see if they have fixed the bug, whatever it is. I believe their stock number for this title is mixed up somehow.
**Addition: It seems the order made it after all to the system, and the DVD is on back order, so I'll just have to sit back and wait :-)
[This message has been edited by Reason (edited September 22, 2000).]
Jacob
New Member

Fullerton, CA, United States
1 Posts
9/00
Posted - Sep 22 2000 : 2:05PM
 
Reason
Member

135 Posts
1/00
Posted - Sep 30 2000 : 1:03AM
Update:
On a positive note: I received the DVD today, without having to resubmit the order.

However, everything was not perfect: Excalibur overcharged me for the movie by $6. More accurately, they seem to have raised the price at some point after my order, and charged me according to the new price.
This is somewhat annoying.
absinthe
Member

Finland
66 Posts
9/00
Posted - Sep 30 2000 : 2:16PM
I´ve also had difficulties with Excalibur Films lately. At sept.1st. the affiliate program with ADT was somewhat broken and I could only perform checkout when the last item added was found with Excalibur´s own search engine (wich then could be deleted from the cart).
I ordered one movie, an august release by Private. It took over _three weeks_ to ship it. I find this unaccetable. My previous order, also a major title, got almost same treatment: more than fortnight from placing the order and getting it shipped.
I also was overcharged w/september order. Only for $1.50, but that´s money too.
My last complaints go to packaging. When sending adult material to Scandinavia you have to to understand that you are dealing with a different culture.Goverments´ main intrest is, and will be, in taxing not banning nudity. When you put an "educational films" brochure in the envelope -instead of real invoice- the material might get seized until customer gets proper documentation from creditcard company to prove the exact value of the shipment.
After this rant I still want to put my thumbs up to shipping method of you´re choise. Global Priority Mail has proven to be very fast, beating others by a week or two being actually as fast as an expensive courier mail.
[This message has been edited by absinthe (edited September 30, 2000).]
All Forums > Shopping Info > Shopping Info Forum Page 48Ordering from Excalibur ain't easy

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