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All Forums > International Shopping > International Shopping Forum Page 11 > Orgazmik query
AuthorPost
The Creeper
Member

86 Posts
12/01
Posted - Jan 12 2005 : 2:18PM
Just tried ordering some titles from Orgazmik and received an email saying that for first-time orders outside Switzerland they insist on a copy of a recent credit card statement and also a copy of the back of my credit card. Should I be concerned about providing these? Is this standard practice? Sounds odd.
mabal
Member

122 Posts
5/04
Posted - Jan 12 2005 : 2:46PM
When I made my first purchase from Orgazmik a couple of years ago, they certainly didn't ask me for any information like that. Are you sure the request came from Orgazmik.

Maybe I'm being paranoid, but if anyone did ask me for that type of information, I would certainly ignore it and go elsewhere. Think of what some nefarious person could do with that information.

Edited by - mabal on 1/12/2005 2:49:07 PM

The Creeper
Member

86 Posts
12/01
Posted - Jan 12 2005 : 3:06PM
Yeah, I'm very wary about this. Seems legit, though - it was from info@orgazmik.com, which is the address on their webpage. Here's what they said:

Dear Customer

Thank you for your order. For first time orders from outside Switzerland we have to ask for more information to verify the validity of your credit card:

- Copy of your last credit card statement where your address and card number is visible.
All other information can be covered.

- Copy of the backside of your credit card

Faxnumber: +41 1 291 5377
Post: ORGAZMIK, Postfach 9608, 8036 Zurich, Switzerland

Thank you for your cooperation.

Best regards,

Orgazmik Media Europe
Sales


Has anyone else provided this info?

ORGAZMIK
Member

Switzerland
133 Posts
3/01
Posted - Jan 13 2005 : 2:45PM
I allow myself to comment on this:

There are certain areas we get a lot of fraudulent orders from. One of them is London. Since it's very difficult to verify foreign credit cards, in some cases we allow ourselves to ask for further documents to check if the order is being made by the true cardholder.

I know this can be annoying although to keep fraud low we have no other choice than proceeding like that. I know that some US sites do the same.

Since you are an ADT poster I'm sure we can solve this without these documents. Please contact me directly as I'm sure haven't been ordering as "The Creeper" :-)

- Peter
O! Customer Service

The Creeper
Member

86 Posts
12/01
Posted - Jan 13 2005 : 7:30PM
Thanks, Peter - that's wonderful of you. Thanks for coming on here and explaining your position. I'll send you an email now.



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