I feel that I needed to respond to this "Beware" notice in our defense since you haven't posted an important piece of information. You stated yourself in the original email that "The envelope has been resealed with selotape!!" (your quote to us). I responded with:

"What is the barcode/UPC number on that disc? I do not have such a title in my inventory listings." (my quote)

We do not have such a title anywhere on our site. Nor have we ever carried such a title.

All of the information you provided leads me to believe the disc was pilfered somewhere along the way. This is in no way a reflection of our service.

I would appreciate any further correspondence be via email and would hope that other forum members will try to abide by the etiquette of this great site and try to resolve any problem with the retailer prior to making a public "declaration". Claims like this hurt a retailers reputation unfairly.

Just my two cents.

Marc @ Laser's Edge

[Link]

Their is no barcode or UPC number on the disc.

Also please forgive me i have realised that i could have worded my original post to alert adt members about a possible case of postal tampering better and i was not accusing you or your company of any underhand dealings.

Edited by - lazenby on 9/3/2004 7:40:36 AM

[Link]

I will continue our dialogue via email.

Thank you

Marc @ Laser's Edge

[Link]

Or was it registered mail?

[Link]

At the moment their is a BIG problem with professional gangs mainly Nigerians who are stealing items and identities from post in the UK at the moment. Their was a program on Channel 4 earlier this year when an undercover reporter went and worked for Royal Mail. What he discovered made headline news.

Thanks Lazenby

Extreme Anal Pounding Movie Lover

Feel free to e-mail me or

[Link]

How would they know it was an adult dvd in the package !
Why would they have a replacement adult dvd with them !

If they wanted the dvd and IF it was registered mail all they would do is take the dvd out and deliver your package, so WHY would they even bother going to the hassle of giving away one of there dvds, and swapping it over for yours.

4 possible scenarios

1) The dvd was wrongly posted by someone working for the company you bought it from (i dont think this happened)

2) Yourself are simply saying this, in return hoping for a replacment dvd (In now way am i saying you did).

3) A postman knew your package was an adult dvd :-) opened up the package, took your dvd out, replaced it with his adult dvd, and posted it :-) Highly unlikely, think about it.

4) Your package was scanned by customs, a customs employee thought he would have it for himself and gave you a dvd they had in stores (quite possible).

I just dont think a postal worker could have done this, yes alot of things go on with Royal Mail, but for someone to know your package was an adult dvd inside, then open and replace it with there adult dvd is ridiculous. They wouldnt replace anything, they would just simply take it out, seal it up and send to you. Makes not one bit of difference to them..

Edited by - adultmaniac on 9/5/2004 11:15:40 PM

[Link]

The only thing that lazenby and I could arrive at is that a postal worker opened the package and replaced it with a DVD he had on his person. The reason for not just "nicking' it was that it was sent GLOBAL PRIORITY MAIL and is therefore trackable and guaranteed to be delivered. My only guess is that he or she figured if it got delivered the receiver would just figure the store screwed up, what the knucklehead didn't figure on was that the disc he swapped for was a non U.S. Release, but rather a Euro title. That is the only way I figured it out, had lazenby not forwarded me pictures of the disc/package I would have figured one of our guys messed up and sent the wrong order.

I don't know for sure where it happened, I just know that it didn't happen on this end and I have a good feeling it happened before lazenby got it, so that only leaves the people in between and the non US DVD almost completely rules out happening in the US Post. That leaves only one oganization and most likely the end postal carrier is to blame if I had to venture to guess.

Just my opinion...

Marc @ Laser's Edge

[Link]

Noodlegirl
Adult DVD Today

[Link]

if they read on here or usenet about a companies shipping policies. all they have to do is look out for the shippers return address on the parcel

[Link]

Perhaps it's a new marketing campaign by Leisure Time.

[Link]

Good luck with sorting this one out.

[Link]

Gabriel Nine,

I've never seen a Leisure Time title but i've heard they are rank.

Are they really that bad??

Lazenby,

I hope your problem was sorted. I don't think the problem was laseredge's end.

Later.

[Link]

5 Stars for service and understanding.

Lazenby

[Link]

can you tell me where in the UK these customers were?

Might be able to narrow down where this is happening

Lazenby

[Link]

One order was sent to Ramsgate, Kent UK and the other order sent to Luton, Bedfordshire UK. Both orders were sent out Global Priority mail on Sept. 8th.

Noodlegirl
Adult DVD Today

[Link]

Anyway, truth to tell I have never seen a Leisure Time title to my knowledge - it is simply a running joke.

[Link]

Must be someone in H.M Customs in Dover,Kent.

[Link]