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All Forums > Tech Talk > Tech Talk Forum Page 7 > Problem downloading large (mainly 4K) movies
AuthorPost
Mchatruc
Member

149 Posts
6/13
Posted - Apr 2 2017 : 6:54PM
Hi guys,
I'm trying to download some movies, and some downloads end in error. Some details about the downloads that break up
1) They all break down at exactly 4.29 GB. in other words: if the file is less than 4.29 it downloads great; otherwise, it DLs until 4.29 GB and then just dies (technically, it claims that the DL is still going, but after an hour or so of not moving forward, it outputs an error message). Obviously, this is an issue mostly with the big files (like Jules Jordan 4K stuff) but since I'm paying for good quality downloads it's nice to be able to get them :)
2) I tried all big 3 browsers (safari, chrome, firefox) and it's the same deal in all 3. I don't think this is a browser problem.
3) When using firefox I tried the "down them all" manager, as suggested by a user in another thread, but I get the message error "file access error" or "410 error" on the big files.
4) This all happens with the computer not idle, and it has happened with the wifi turned off (and getting my internet through ethernet).
Any ideas on what else to try?
Thanks!
ninja1
Senior Member

2939 Posts
1/08
Posted - Apr 2 2017 : 10:02PM
Have you tried saving the large file to different places? Such as an USB external harddrive vs. your internal harddrive?
Mchatruc
Member

149 Posts
6/13
Posted - Apr 2 2017 : 10:21PM
Yes, I was saving the file to my EHD when the problems happened. I guess I can try saving them to the Internal HD and move them from there to the EHD, but that sounds pretty inefficient...
ninja1
Senior Member

2939 Posts
1/08
Posted - Apr 2 2017 : 11:33PM
The question was for only for troubleshooting purpose.
What file system is your EHD ?
If file system is FAT32, there is a 4GB file size limit.
Mchatruc
Member

149 Posts
6/13
Posted - Apr 3 2017 : 9:55AM
I see... it is a FAT32 indeed. So you think it's the HD file system?
 
LetTheWookieWin1981
Member

226 Posts
1/17
Posted - Apr 3 2017 : 2:36PM
It is. FAT32 is ancient and should not be used for anything anymore. It has been replaced by exFAT, which is more or less FAT64 for high-capacity, external storage devices. Copy your files to your PC and reformat the drive with exFAT.
Jacco All-Star Supporter
All-Star Member

"liable to deprave and corrupt"
2673 Posts
5/04
Posted - Apr 3 2017 : 2:46PM
The maximum filesize for FAT32 is 4,294,967,295 bytes, so yes, that is your problem. It does not matter what software you use, you will need a different file system to be able to store files that large.
Jacco
Mchatruc
Member

149 Posts
6/13
Posted - Apr 3 2017 : 7:03PM
Thanks guys! I'm using Fat32 because I play movies from my HD to my tv through my PS3. I don't think PS3 supports exfat.
LetTheWookieWin1981
Member

226 Posts
1/17
Posted - Apr 3 2017 : 9:30PM
PS3 can't handle 4K media files anyway, so replace it with a PS4 Pro.
All Forums > Tech Talk > Tech Talk Forum Page 7Problem downloading large (mainly 4K) movies

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