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All Forums > Shopping Info > Shopping Info Forum Page 19 > Problem with Bush DVD
AuthorPost
Jack T.
Member

New York
57 Posts
7/06
Posted - Nov 20 2006 : 2:56PM
They hit my credit card with a $19.95 fee for not returning a DVD after I cancelled my membership with them. I dropped this DVD in the mail slot at my post office on Saturday 11/4. I always return DVD's at the post office since I get all my mail at my PO Box.

I'm disputing this charge on my card since that's the only thing I can think of to do. Do I have any other options?

Jason Holt
Bush Master

81 Posts
10/03
Posted - Nov 20 2006 : 3:56PM
The first option would be to contact us directly by either calling our Toll Free # 1-877-287-4383 or e-mailing us at customerservice@bushdvd.com.

Best Regards,

Jason


www.bushdvd.com

Jack T.
Member

New York
57 Posts
7/06
Posted - Nov 20 2006 : 4:07PM
Jason,

Thanks for your response. I figured since BushDVD frequented the forums here, I would post here first. I'll give a call.

Thanks again.

Jack T.
Member

New York
57 Posts
7/06
Posted - Nov 20 2006 : 4:30PM
Just wanted to say Jason from Bush DVD was very helpful on the phone and solved my problem to my satisfaction. Maybe down the line I will re-join Bush.
FLYGUY
Senior Member

Good Night and Good Hockey
1355 Posts
7/05
Posted - Nov 20 2006 : 7:03PM
I had very few problems with Bush and whenever I did, I emailed them and they were more then willing to help..
 
astroknight All-Star Supporter
Questionable Moderator

Tastes so good...
4187 Posts
11/99
Posted - Nov 20 2006 : 11:11PM
Common courtesy would normally have one trying to resolve their disputes privately before airing them publicly...

"Vegetarianism for me is about saying ‘yes’ to things - even meat." - Coupling




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