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All Forums > Tech Talk > Tech Talk Forum Page 20 > Retrieving data from a broken computer
AuthorPost
Mojo
Deactivated User

1223 Posts
9/03
Posted - Jan 18 2010 : 6:59AM
Just before Christmas my old XP driven computer decided to curl up its toes and die on me. Correction, the thing switches on and the thing rattles away like an old Model-T, but it doesn’t seem to wanna boot-up properly, nor does it show any picture. As a result I ended up buying the new computer I’ve been wanting for a while, but was continuously putting off because I wasn’t sure about either Vista or Windows 7. This breakdown simply forced the situation prematurely. Anyway, now I’m trying to retrieve the masses of data that was stored on the old computer, some of which is pretty important. I’ve bought a connection called a “Data Transfer USB 2.0 Cable”, which says all you have to do is connect the two computers together in order to transfer the data. Trouble is it doesn’t seem to want to pick up the old computer, just my new one. I’m sure the hard drive on the old computer’s still working; it’s just the rest of the computer that’s not working properly. Something similar happened before and an engineer retrieved the data somehow. Any ideas as to how I can make direct contact with the old hard drive so I can transfer my old data to my new computer? Be a massive help if someone can help. Thanks in advance. :)
BigBobxxx
Senior Member

2681 Posts
5/04
Posted - Jan 18 2010 : 8:53AM
Get yourself a [ invalid url ].
This is what ATA/IDE cables and the connections on the hard-drive look like:
IDE_2.jpg
IDE_connections1.jpgGo To Top of page
[Link]
Flash All-Star Supporter
Golden Age Classic

11018 Posts
5/01
Posted - Jan 18 2010 : 2:11PM
Good luck on that. My old XP box died almost a year ago and I have been unable to retrieve the data as of yet off of it. My new one is a Vista box and when I tried removing files from the old drive I got security violations. I followed the directions to add the Vista account to the security, which if you look at the permissions it does, but it still gives me violations when I try to open or move the files.
Mojo
Deactivated User

1223 Posts
9/03
Posted - Jan 18 2010 : 2:35PM
Thanks for the replies, especially you Bob. Yeah, the hard drive seems to rattle away like a machinegun, but little else if anything works. This afternoon I went to the local computer dealer and they said exactly the same thing as you. They also said it doesn't cost that much to get done. I also had the feeling today when I was talking to them that that transfer cable was made for two working computers. Thankfully I waited to get a computer with Windows 7, because it has a rep for being much more user friendly and stable than Vista, which will hopefully make a transfer much more easy. Thanks again.
Harri Patel
Senior Member

#SDNY he's all yours. -- Michael Steele
5110 Posts
3/03
Posted - Jan 18 2010 : 2:52PM
If it's the hard drive that's making that noise, it's failed or failing, mechanically speaking, and it may not be readable. If it is still readable, it won't be for long, so get your most important files off it first.
The noise could be coming from another source, such as a fan in the power supply or on the CPU or graphics cards heatsinks which has worn out its bearing, or gotten so much dust and crud caked on its blades that it's out of balance.
If you want to find out if it's the hard drive that's making the noise before you do anything further, you can simply pull the power connector (the plastic plug with the black, red and yellow wires) off the back of the drive, then turn the computer on.
 
Mojo
Deactivated User

1223 Posts
9/03
Posted - Jan 18 2010 : 3:03PM
Yes, that makes sense. The fan tended to work A LOT for a while before the computer failed. It also used to make one hell of a racket too. The computer used to and still does generate a lot of heat, almost like a little oven. Also, right before the computer failed I noticed that the graphics were failing badly. Right at the end it'd gone from SVGA to simple basic graphics on the desk top.
NewRomancer
Deactivated User

under THEIR avatar
738 Posts
7/08
Posted - Jan 18 2010 : 3:53PM
Spinrite is well worth the money
http://en.wikipedia.org/wiki/SpinRite
Gentleman Jon All-Star Supporter
All-Star Member

1881 Posts
6/05
Posted - Jan 18 2010 : 5:45PM
Getting your old data off of what was a boot drive for another computer is going to be all kinds of fun. You should get it eventually, but you will be googling for directions on how to take possession of your old data, and it could be a full day's work. You see, your old boot drive doesn't know your old computer died, and it doesn't know that that you are you. The old boot drive will initially see you as someone on another computer that you had never shared any data with before trying to see what you hadn't given them permission to see.
My old XP computer had a SATA drive. I believe SATA drives were new when I bought my last XP computer, but it was before Vista came out.
Mojo
Deactivated User

1223 Posts
9/03
Posted - Jan 18 2010 : 6:47PM
I take it from what you said that the hard drive is alive and kickin', it's just it's in a kinda limbo because the rest of the system's down. That's the reason why it seems to go bananas whenever I turn the computer on. It's frantically looking for the system to boot-up with but it's no longer there. Is that what you mean?
BigBobxxx
Senior Member

2681 Posts
5/04
Posted - Jan 18 2010 : 7:17PM
I have taken XP hard-drives -- specifically "C" drives with the working XP OS on them -- and never had a problem getting the information off as I described.
Granted, I have always done this with another XP computer (never Vista or Windows 7).
Frankly, if you had a second XP desktop computer available, I would have told you to just install the old hard-drive into the available ready-to-go second hard-drive bay (that most XP desktops have).
They even came with a second "slave" connection already prepared for on the hard-drive ribbon connecting cable. Cost to you: $0.00
I also have done this many times, as well.
(But, I wouldn't recommend trying this with a Vista or Windows 7 desktop, as I'm quite sure you will have problems -- and they won't have ATA/IDE connections internally anymore, anyway.)
Hell, I've even taken files from an XP machine with a USB flash-drive, and loaded them onto a Vista machine flawlessly. (Note: I'm discussing files, not applications.)
One note regarding connecting the drive via the USB route I first described.
Do NOT start the target computer with the USB enclosure connected and powered on.
This really has nothing to do with the fact that there is an OS on the drive. Rather, there can be boot issues "just because" (a standard Windows explanation :)
DrP0rn0
Senior Member

1836 Posts
5/04
Posted - Jan 20 2010 : 2:25PM
@Mojo: You really need to open up the old machine and see what kind of interface the old drive has: SATA or IDE. From there you can then decide whether it's possible to mount it in your new computer, or get an external enclosure. Note that external enclosures *usually* support SATA *or* IDE but NOT BOTH. So if you go that route, be sure to get the right type of enclosure. Bob said almost all of this; I'm just putting it all together and adding a little.
Another option is Best Buy. They will do a "data migration" for you for a fixed price. Bring them all the stuff and they'll migrate it for you. The last time I asked it was $99 for up to 10 GB and more for more data. That may or may not be attractive to you. Call them before you go in to save yourself any surprises.
@Flash: Sounds like you have one of two issues: Either you didn't do the "take ownership" step recursively, or you didn't do the "add read/write permission" step recursively. The first one (starting from getting file properties) is Security -> Advanced -> Owner. Click the check box that says, "Replace owner on subcontainers and objects". The second one (again from file properties) is Security -> Advanced -> permissions. After adding read or read/write or whatever, check the check box that says "replace permissions on all child objects..." That should fix you up.
Dr. P
Flash All-Star Supporter
Golden Age Classic

11018 Posts
5/01
Posted - Jan 21 2010 : 2:08AM
I'm going to have to check that out as that sounds different than what I was doing.
LubeNLuv
Senior Member

1854 Posts
3/06
Posted - Jan 21 2010 : 12:44PM
I have nothing to contribute other than my sympathy here. I've tried, many times, to recover data off of dead drives. Sometimes I get something, most times I get nothing.
Now, I've built a RAID system in my home and run all files off a redundant network drive and do overnight full disk (app-level) backups at least once a week on all family PC's to this volume. If I lose a disk, I swap in another and re-image it from the backup. Best investment for peace of mind I've ever made.
Good luck with your recovery efforts.
NewRomancer
Deactivated User

under THEIR avatar
738 Posts
7/08
Posted - Jan 21 2010 : 1:21PM
[ invalid url ]
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