It's up to the site to make sure cancel membership is easy not the payment processor. The site can get into trouble with visa/mastercard if they don't make it easy to cancel.
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| Zingerbrook Member  580 Posts 3/17 |  Posted - Jul 2 2020 : 10:23PMAnyone else here find Rocketpay kind of slimy? It's always a challenge trying to cancel a Rocketpay membership, and they save your card info without your permission. If you run a website and use Rocketpay, please for the love of God, switch to CCBill if at all possible or Epoch. Rockpay appears to suck ass for viewers buying memberships. I've gotten increasingly fed up with Rocketpay to the extent that I may avoid them entirely. [Link] |
| snufish Member 580 Posts 4/14 | Posted - Jul 10 2020 : 10:22AM It's up to the site to make sure cancel membership is easy not the payment processor. The site can get into trouble with visa/mastercard if they don't make it easy to cancel. [Link] |
| Zingerbrook Member 580 Posts 3/17 | Posted - Jul 11 2020 : 1:41PM To RocketPay's credit, cancelling was straightforward, but nowhere near as easy as with other processors like CCBill. And you have to call them, depending on the setup. You often can't cancel online. And saving credit card info without asking may be vaguely permissible, but it's definitely not a best practice - and it's kind of slimy. [Link] |
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