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All Forums > International Shopping > International Shopping Forum Page 10 > Shipping costs for Switzerland at Action-DVD
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VincentVanGauge
Former Fucking Virgin


Paying trib-ute to SinncentVanSage
1412 Posts
12/04
Posted - Jan 2 2005 : 8:18PM
I have a problem with the shipping costs at Action-DVD: I used the shipping cost calculator on their website (4 DVD's on my cart, shipping to Switzerland), and the amount was about 13$.
Then I used the comparison cart on ADT, and here the amount for shipping costs was about 25$ for Action-DVD, though I chose slow shipping.

Has anybody an idea what the reason could be and which amount is correct? Thank you in advance.

There were times, I was very moral. Anybody seen my "m"?

scipio
Senior Member

1901 Posts
2/00
Posted - Jan 3 2005 : 12:21AM
International shipping can be a bit tricky sometimes. Especially as stores will sometimes change or update their shipping rates and they might not neccesarily filter through to ADT immediately.

If there's a discrepancy between the two, the correct one will be the one on the actual vendor's website, rather then ADT.

cheers,

scipio

VincentVanGauge
Former Fucking Virgin

Paying trib-ute to SinncentVanSage
1412 Posts
12/04
Posted - Jan 11 2005 : 6:47PM
Thank you, scipio (can't believe I haven't already answered... sorry!)
VincentVanGauge
Former Fucking Virgin

Paying trib-ute to SinncentVanSage
1412 Posts
12/04
Posted - Feb 1 2005 : 4:00AM
I just ordered at action-dvd.com

They charged me $ 10.75 for handling and shipping without DVD-boxes and cover (but you can get them at additional costs).

There's $ 24.95 stated for the cheapest shipping method in the Comparison Cart. Maybe that should be corrected because it could make them interesting for others, too.

scipio
Senior Member

1901 Posts
2/00
Posted - Feb 3 2005 : 7:35PM
Thanks for the update, Vincent.

I'm pretty sure that Drew can only use the information that he's provided by the stores, and sometimes these order shipping rate calculators can be, um, "interesting" to give exact shipping rates from for a site like ADT.

Either way, the onus is really on the stores to provide the correct/most updated information to ADT, in the interests of their own business.

Of course, posts like yours help "fill in the gaps" for the stuff that isn't obvious elsewhere.

cheers,

scipio

 
Drew Black
broken crankshaft

8011 Posts
9/99
Posted - Feb 5 2005 : 8:35PM
I received a note from one of teh owners of Action-DVD today regarding this thread. I will look into correcting their shipping costs when I return next week.

The shipping information in the system for Action-DVD was put in place at least 2 years ago in our database and has not been updated since. We do not actively monitor the shipping costs at the various retailers so a change in shipping prices or methods will not get picked up on our end until we are notified, either by a thread in the forum like this or through notifcation by the retailer.

I am not sure what the particular answer is in this instance because (I think) Action-DVD uses destination-based shipping charges. Our system is not sophisticated enough to be able to calculate shipping charges based on specific addresses. We can handle country-based costs for international orders but not zip code-based for U.S. orders.

I also don´t monitor the international shopping forum so if there is something like this that needs my attention please do drop me an email directly. I´d be happy to correct it.

Drew Black
broken crankshaft

8011 Posts
9/99
Posted - Feb 24 2005 : 8:41PM
I fixed this tonight (finally). Action-DVD has a number of options and rates for international destinations. At the moment I have the rates plugged in for the cheapest method, Global Priority mail, $10.75 for first 8 items plus $0.49 per each additional item going to these countries:

Aruba, Australia, Austria, Azores, Bahamas, Bangladesh, Barbados, Belgium, Bonaire, Canary Islands, China, Curacao, Denmark, Dominican Republic, England, Finland, France, Germany, Holland, Hong Kong, Iceland, India, Israel, Jamaica, Liechtenstein, Luxembourg, Madeira, Mexico, Monaco, Netherlands, New Zealand, Norway, Portugal, Scotland, Singapore, Spain, Sweden, Switzerland, Taiwan, Trinidad Tobago, Turks & Caicos Isles, United Kingdom, Vietnam, Wales, Channel Islands


The rates in the price search are the default slow method rates. In order to accurately reflect the rates for each country I would have to key in each individually in the database which is very cumbersome. The rates for other destinations are typically higher. Most are $18.50 for first 8 items plus $0.29 per each additional item but not reflected in the price search.

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