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All Forums > Tech Talk > Tech Talk Forum Page 34 > strange problem
AuthorPost
cubesnake
Senior Member


3858 Posts
10/02
Posted - May 25 2007 : 2:23PM
Hi,

A friends pc got a strange problem. Maybe one of you can help. Instead of being presented the usual download_msg popup_window where he get´s to choose what to do with the file requested his Windows mediaplayer starts to grab this link and ... too bad ... doesn´t know what to do with it. So you can not save or play any given link.

He got Windows XP HOME SP1

Cube

[img]http://www.planetsmilies.com/smilies/love/love29.gif[/img]

BigBobxxx
Senior Member

2681 Posts
5/04
Posted - May 25 2007 : 4:32PM
For one thing, he must upgrade to Service Pack 2.
Updates are only available for XP SP2 according to MicroSoft.

Then, get all the upgrades/updates from MS to bring your friend's system up-to-date.
Odds are very good that this will take care of it.
But, in any event, for us to be able to you further, the system will need to be up-to-date anyway (so you didn't waste your time).

RandomPrecision
Senior Member

Enjoy!
8175 Posts
3/06
Posted - May 26 2007 : 4:08PM
Indeed. I can't imagine anyone still messing around with SP1. That should have been updated how long ago?
cubesnake
Senior Member

3858 Posts
10/02
Posted - May 27 2007 : 6:48PM
Hi,

I appreciate your help , however, it´s not a problem related to SP1. It used to work but when i visited him preaviously he mentioned that problem to me. The reason he still uses SP1 is his decision.

Cube

conquistador
Deactivated User

Hellhamster.
2947 Posts
10/03
Posted - May 27 2007 : 7:34PM
It may not be a problem for him to be using SP1 but it's impossible to troubleshoot an OS most of us haven't used in years and is officially considered to be totally out of date.
 
RandomPrecision
Senior Member

Enjoy!
8175 Posts
3/06
Posted - May 27 2007 : 7:50PM
OK...I'll give it a shot. You're talking about the message box that should come up that asks whether you want to save the file to the hard drive or open it from it's online location, right? Or no?

If yes.....assuming he's using Internet Explorer, there should be a checkbox somewhere in the options to tell IE to always ask him what he wants to do with the file.

cubesnake
Senior Member

3858 Posts
10/02
Posted - May 29 2007 : 1:14PM
Hi RandomPrecision,
You are right, we will check this checkbox.

Cube




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