I'm not familiar with the details of their price match program so I don't want to speculate.
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| Councelor Member South Florida 6 Posts 11/99 |  Posted - Nov 1 2000 : 11:27PMEarlier on this board, a representative from Adult DVD Now stated regarding their price matching that they would match beat the price of each DVD that the a competitor beat them in price on. They also said they would not honor competitors price matches AND coupons or other offers EXCEPT they would match a total offer from ONE SITE. The example used was that if a site had free shipping, a better price, and a coupon they would honor all at $1 off each DVD, so long as all title price comparisons came from that site. It made sense, because if they didn't their price matching could easily be more expensive! The only requirement was that all DVD's to be pricematched had to be from that one site. Is that the offer everyone else understood? Well, unless my understanding of Adult DVD Now's offer is completely off, they just went back on that offer, to my detriment. I ordered the Imma Youjo Box Set plus some filler to meed 5 Star DVD's free shipping requirement, and their $5 off $55 coupon, and Adult DVD now, despite their prior approval of the exact same situation refused the match. Now the coupon is expired and I feel like I've been skrewd by Adult DVD Now, because not only didn't they honor thier stated policy, I cannot get the offer from 5 Star DVD anymore! Pebturedly, [Link] |
| Drew Black broken crankshaft 8011 Posts 9/99 | Posted - Nov 2 2000 : 10:06AM I'm not familiar with the details of their price match program so I don't want to speculate. [Link] |
| foxdvd Member 30 Posts 8/00 | Posted - Nov 2 2000 : 10:59AM [Link] |
| Councelor Member South Florida 6 Posts 11/99 | Posted - Nov 2 2000 : 2:35PM their representative explained that they ONLY would honor coupons and shipping specials if ALL DVD's matched were from the same site. On the bright side, where Adult DVD Now failed, 5 Star DVD came through with flying colors. They agreed to honor the offer since I had sort of ordered it before the deadline. Cudos 5 Star, Hisses Adult DVD!! [Link] |
| Jay Member San Diego, California, USA 54 Posts 4/00 | Posted - Nov 2 2000 : 4:42PM I am really concerned about the above topic! As the CEO of this company, I can honestly tell you, this price match SHOULD NOT have been declined! In fact, I find it hard to believe that we would of refused such a price match. I would appreciate it, if the above customer would contact me, so I could find out how this all came about and which customer service agent declined the match. Our Low Price Guarantee is rock solid, and has never been denied to any customers, unless the prices could not be verified. If the prices were verified, the deal is beat! And you all get a free one, after buying five titles within a year. You can't beat that anywhere! Regarding the use of coupons, if you use a coupon from another site, then you must also have us price match from that same site. This way, we will beat the competitors deal as a package. Yes, we may lose money sometimes, but we hope you will be impressed with our quick service and return. So, again, please let me hear from anyone who is NOT satisfied with our service. My personal e-mail is jbarron@alphacomdvd.com Thank you. Jay Barron Edited by - Jay on Nov 2 2000 [Link] |
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| Councelor Member South Florida 6 Posts 11/99 | Posted - Nov 2 2000 : 8:25PM [Link] |
| Oneloa Member 848 Posts 2/00 | Posted - Nov 10 2000 : 2:30PM - [ invalid url ] [Link] |
| dumblonde Senior Member 2352 Posts 7/00 | Posted - Nov 11 2000 : 10:04AM [Link] |
| Janitor Retired Porno movies, sexy videos, xxx. Adult DVD Talk at your service. 6409 Posts 11/99 | Posted - Nov 11 2000 : 12:04PM [Link] |
| Oneloa Member 848 Posts 2/00 | Posted - Nov 11 2000 : 1:29PM - [ invalid url ] [Link] |
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