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All Forums > The Porn Pool > The Porn Pool Forum Page 577 > VideoZ won't let me cancel my membership.
AuthorPost
Mr. Hollywood
Member

LA
14 Posts
3/06
Posted - Apr 16 2006 : 5:02PM
Greetings,

First time poster, long time lurker.. I seem to be having a problem cancelling my membership to the website www.videoz.com. They also do not answer their request for tech support.. I was wondering if this is a common problem with adult site memberships? Videoz is my first membership site and it has proven to be a huge problem and is turning me away from the whole idea of an online membership.

-- So what do you suggest I do. I make an attempt to cancel membership and it does not cancel. Rather it sends me an email with my membership information as if I filled out a "lost password or username."

-- I know I can call my credit card company but there is no name on the billing info in my monthly statement, just a number. I would hate to go through the embarassment of trying to explain the details to some operator if you get my meaning.

-- I know scams like this used to be a problem but I thought the industry had moved pass that. I also thought that VIDEOZ is a pretty reputable site but I guess I was wrong. Please help.

Mr. H

anal aficionado
Deactivated User

Goodbye Friends
293 Posts
3/05
Posted - Apr 16 2006 : 5:13PM
You can bypass their whole cancellation system by going directly to the credit card processor's website you used to initially sign up. Paycom and CCBill are the ones most websites like Videosz use. From there you can cancel your subscription. Hope this helps
AA
croy
Platinum Member

Discovry
4574 Posts
3/04
Posted - Apr 16 2006 : 9:50PM
This one is mine
Mwaha-ha-ha-ha!

Really, AA has it right. You also don't have to explain to your CC company or operator why you want this done. That number on your statements is sufficient.

Mr. Hollywood
Member

LA
14 Posts
3/06
Posted - Apr 17 2006 : 12:55PM
So is this pretty common? Are there any reputable sites out there that do let you cancel membership without this hassle?

Are any of you familiar with VideoZ?

Thanks for the info btw..

Maybe we can start a thread about sites that are good and sites that are bad. Again, this is my first experience with online membership and so far, I am pretty disappointed.

Mr.H

Hardware All-Star Supporter
All-Star Member

Your other left
14595 Posts
3/02
Posted - Apr 17 2006 : 1:30PM
I haven't joined many sites. Those that I have, though, have indicated on the sign-up page who does the billing and their FAQ has always directed me to cancel my account via the billing service.



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