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All Forums > Shopping Info > Shopping Info Forum Page 49 > Warning! - Don't order from vidshop.com
AuthorPost
Takeo
Member

104 Posts
5/00
Posted - Jul 21 2000 : 1:50PM
I just recieved three DVD's from a company in California called VidShop.com. I was not very impressed. First, they were not shrink-wrapped. Second, the keep-case covers did not indicate any kind of publishing company on them (pirates?). Third, the discs themselves had obviously homemade printing on the lable side (pirates?). Fourth, the playing sides of the dics were scratched (used?). Finally, they don't even play!!!! My player, a standard RCA stand alone player (this years model no less!) says that the discs are incompatiable. This is not a DVD-ROM player, it's a standard home theater player. These discs are clearly very poorly made pirate DVD's. Do not order from this company. I am currently inquiring about their return policy. But I imagine I can kiss my hard earned money goodbye :/
Darkness
Member

UK
77 Posts
2/00
Posted - Jul 22 2000 : 8:52AM
Thanks for the tip, they have a UK "office" and had thought about using them. Not now of course.
bennyprofane
Member

Scotland
32 Posts
7/00
Posted - Jul 22 2000 : 2:42PM
I've bought many discs from Vidshop.com in the UK and I've never had any problems (apart from the extortionate prices!). The discs have always been brand new and shrink wrapped. Perhaps they should have a few words with their American colleagues.
Bill All-Star Supporter
All-Star Member

5334 Posts
6/00
Posted - Jul 22 2000 : 9:01PM
I have no idea if anything that I am about to write is correct, but here are some possibilities:
Vidshop.com is based in Europe. I don't know how they are working things with their new US location, but when I have ordered video tapes from Europe (two different places), they have always come with neither labeling on the tape or the case. The web sites clain that this is for the purposes of customs. Apparently they figure that if customs sees a tape with no labeling that they won't take the time to watch it.
It is possible that although Vidshop.com now has a US location, they are sending the videos to this location from Europe, and are doing the same thing with DVD's as they are with tapes.
If this is the case, they may have also screwed up and sent you a PAL version of the disc (PAL is the video format used in Europe).
Ged
New Member

Scotland
3 Posts
7/00
Posted - Jul 23 2000 : 2:52PM
I have used the " UK " branch of Vidshop twice. The first time, my discs were 2 weeks late..I am still awaiting 3 out of 4 discs I
ordered nearly 7 weeks ago...They say delivery is within circa 16 days!!! Over 10 e-mails sent to their so called " customer services " and not one response!!
I'm giving them several more days to sort this out before I pull my VISA payment..
I would avoid them and use someone else!
 
Takeo
Member

104 Posts
5/00
Posted - Jul 24 2000 : 12:27PM
By the way, the only reason I ordered from them in the first place was because they offered a few Ben Dover titles on DVD. You cannot find these anywhere. I guess the reason for that is because the titles they carry are not legit... they a pirate copies. So now my pocket is $80 lighter :/ Buyer beware I guess. I should have known better. Usually I buy everything from dvdempire. Anyway, I hear that VCA will start releaseing offical Ben Dover stuff in September.
[This message has been edited by Takeo (edited July 24, 2000).]
Takeo
Member

104 Posts
5/00
Posted - Jul 26 2000 : 2:03PM
Just as an update... I've sent them 2 emails over the past week and have yet to get any kind of response whatsoever. I would avoid this company at all costs.
Takeo
Member

104 Posts
5/00
Posted - Jul 26 2000 : 3:14PM
Another update... they just emailed me and offered to take the discs back. Good news. Still a pain though.
Takeo
Member

104 Posts
5/00
Posted - Jul 31 2000 : 2:34PM
Update number three I just wanted to clarify that Vidshop is *NOT* selling pirate discs. I thought that maybe they were because the discs did not play on my RCA DVD player and the discs themselves were not the best quality... i.e. not shrinkwrapped and cheap looking printing on the discs. They are legal though. Just not top of the line quality. Also, I did get them to play using a DVD-ROM player. So, my apologies to VidShop. I jumped the gun in assuming the discs were ill-legit. Also, although it took a little while to get in touch with VidShop, once I did they were willing to take them back... so that's cool.
[This message has been edited by Takeo (edited July 31, 2000).]



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