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All Forums > Shopping Info > Shopping Info Forum Page 8 > WARNING-RIP OFF shipping by Adult Asian Anime?
AuthorPost
doug v
Deactivated User

129 Posts
12/11
Posted - May 21 2013 : 6:15PM
Well I believe I was ripped off shipping by Adult Asian Anime.com. On April 22,2013 I bought on-line 4 dvds from Adult Asian Anime and the shipping charge was $16.75 for 1 to 6 dvds shipped new and sealed in cases to Canada. To my disappointment and shock they only charged and shipped me 1 dvd and charged me the full $16.75 shipping. I emailed them many times with NEVER 1 reply and never informing me if the other 3 dvds were put on back order. In fact the order receipt doesn't indicate they were put on back order. They just abandoned the order and did not completely fullfill it. They just charged me for 1 dvd with the high priced shipping charge so they can make much more money off shipping and expect me to reorder and pay $16.75 shipping per 1 dvd which will never happen again.
This is their policy about back ordered dvds, "Backorders may be charged/shipped separately without additional shipping cost". They made no attempt to put the 3 dvds on back order or ship the 3 dvds without additional shipping charge, so its very possible they had the other 3 dvds in stock at the time the order was processed but did not want to ship them hoping I would pay another $16.75 to ship each dvd seperately.
I believe I was cheated shipping and I could prove it. Their other policy states "Order Acceptance Policy, adultDVDdaily.com reserves the right at any time after receipt of your order, without prior notice to you,
to supply less than the quantity you ordered of any item." Ok so they can decide to just charge and ship 1 dvd after a customer buys 4 dvds and pays shipping to cover up to 6 dvds which I think is not only a rip off its also trickery but they shouldnt be allowed to charge me full shipping of $16.75 even when they state $16.75 for 1 to 6 dvds. You know why? Because the order receipt details states something completely different than that policy. It states and confirmed QTY 4, shipping $16.75. It doesnt state QTY 1 shipping $16.75, no, it states QTY 4. The contract I made with them clearly indicates the $16.75 amount was to ship 4 dvds and because they have failed I should be entitled to receive a refund off shipping which should be $12.56 refund.
What do you think about this? Should I contact Visa and demand this $12.56 refund because the order receipt contract states QTY 4 to be shipped at $16.75 not 1.
Heres the order form contract confirming QTY 4 dvds to be shipped and what they charged my visa-
Order # 715373
1
FH-003 Foot Jobs
81315
FH-003
Oriental Dream !
Bargain Oriental 2009-10
4/22/2009
$15.50
1
$15.50

2
FH-020: Oily Body Mania
85538
FH-020
Oriental Dream !
Bargain Oriental 2009-10
12/9/2009
$15.50
1
$15.50

3
FH-022: Massage Me Till I Cum
85788
FH-022
Oriental Dream !
Bargain Oriental 2009-10
12/25/2009
$15.50
1
$15.50

4
FH-030: Oink Pig Nose Fellatio Fetish
87115
FH-030
Oriental Dream !
Oriental Dream 2
3/17/2010
$21.50
1
$21.50


Coupon: None
domenic r:
AAAHD.com (Adult Asian Anime): charged $16.75 4/22. Charged $21.50. **Price raise FH-003 Foot Jobs, FH-020, FH-022
SubTotal: $68.00
Tax : $0.00
Shipping: $16.75
Grand Total: $84.75
Total QTY: 4
---AND WHY does it say **Price raise next to the 3 dvds not shipped? OH because they want another $16.75 shipping per dvd, like I said, rip off and trickery.
Edited by - doug v on May 21 2013
Topic Moved by - killbillvol69 on May 21 2013
Todd Gack
Deactivated User

"Oh, of course. Todd Gack."
849 Posts
6/12
Posted - May 21 2013 : 7:10PM
Thank you!
doug v
Deactivated User

129 Posts
12/11
Posted - May 21 2013 : 7:54PM
this happened to you too? when an order contract with them shows shipping $16.75 for QTY 4. If they fail that contract and only ship 1, I should NOT be paying the full $16.75 even when it states elsewhere that amount ships 1 to 6 dvds. I did NOT make a contract to ship 1 dvd. Will Visa resolve this? They should.
Float_my_boat All-Star Supporter
All-Star Member

1311 Posts
6/09
Posted - May 21 2013 : 8:16PM
I see that the place that you dealt with is not under the list of ADT's places to shop, so they (ADT) can't help you. I always order from the listed dealers since they seem to be reputable places and don't want to be removed from the shopping list because of the good exposure to consumers. The fact they don't reply sounds bad. You might e-mail them saying you're going to contact the credit card company to try and get your money back if they don't deal with you, but I've never had something like this happen. Maybe somebody else with more experience with the company or having this happen could guide you better than myself. Last thing, I think this should been posted under the "Shopping Info" heading.
Drew Black
broken crankshaft

8011 Posts
9/99
Posted - May 22 2013 : 8:28PM
FWIW, the people that own the Adult Asian Anime website were advertisers here on ADT about 4 or 5 years ago. I don't know if the business has changed hands since that time. If it's still the same owners I am very surprised they are not responding. They were always responsive to customers back then or we would have dropped them from ADT. I don't recall why they stopped their advertising relationship with us.
4+ years ago their business model was listing everything that's available from their various distribution sources and suppliers. (they ran at least 20 different websites at the same time each targeting a specific niche market. Note that your post includes mentions of Adult Asian Anime and adultDVDDaily.com) They carried very little inventory in their own warehouse. All of their website product pages included a caveat along the lines of "usually ships in 1 to 4 days" which gave them time to source the various DVDs from their suppliers and get it out the door to their customers. That doesn't always work out and you've gotten burned by it.
I suspect they also have a pricing policy that states something along the lines of they can change prices on you at the time of shipment. This is because they don't keep everything in-house and have to source it from distributors. Sometimes they end up saying "oh shit, that cost us more than we sold it for" so they pass on the additional cost to the consumer. These kinds of antics are typically against their merchant credit card processing agreements. This is a case you can take up with Visa. Hit them with a chargeback on it. That will certainly get their attention.
However, I doubt they intentionally ripped you off on shipping. Your post doesn't state the shipping method but I suspect it's US Postal Priority Mail. The most cost-effective Priority Mail option from the US to Canada is using a flat-rate box. The 1 to 6 DVDs per box is the 'tell' on this method. This method costs the same amount if it's 1 DVD or 20 pounds of DVDs. The rate is determined by the size of the standard USPS shipping box. Your package should have had a stamp on it indicating how much postage they paid. That should tell you if they scammed you. I doubt they did. In the past it was their policy to ship back-ordered items without any additional shipping cost. The statement "Backorders may be charged/shipped separately without additional shipping cost" means they will charge your credit card when the back-ordered items ship to you but they won't charge you additional shipping.
 
doug v
Deactivated User

129 Posts
12/11
Posted - May 23 2013 : 2:42PM
THANKS for all your replies.
This site uses 3 names, would one of these names appear on ADT's list?
Adult Asian Anime.com (name of adult site).
CDMOVIES.US (name appeared next to the visa charges).
adultDVDdaily.com (name in one of their policy terms).
They made no attempt to put those 3 dvds on back order and SURPRISINGLY never emailed me back after I sent 6 emails to their contact email page and their email address direct, 1DVDFREE@1DVDFREE.com.
I misplaced that bubbled envelope the dvd was shipped in but if I remembered right it had no amount stamped on it. My account says it was shipped by usps.com with no tracking # specified near a tab that says RE-ORDER which will not happen.
IT FALLZ DOWN TO THIS,(AND EVERYONE should use the following defense if it happens to them with their or other site)- I did not make an order contract with them to ship 1 dvd at $16.75 shipping charge. Order form contract confirms QTY 4 Shipping $16.75 NOT QTY 1. I would of NOT bought 1 dvd knowing the shipping was $16.75.
I will contact visa then appeal if they can't help then even contact the BBB if they dont refund me the $12.56 im out.
Edited by - doug v on 5/23/2013 3:12:36 PM
Drew Black
broken crankshaft

8011 Posts
9/99
Posted - May 24 2013 : 5:27AM
Are the 3 DVDs you didn't receive still available for sale on their various websites?
doug v
Deactivated User

129 Posts
12/11
Posted - May 25 2013 : 1:34PM
Yes,theyre available only from adultasiananime.com. I once again searched the 3 dvds I didnt receive and they are all in stock but they didnt charge and ship and them and are still not. The titles are all from studio Oriental Dream and they are, Oily body mania, Massage me til I cum and Foot jobs.
Heres a copy and paste of each title from their site-
-
FH-020: Oily Body Mania
DVD Price: $15.50 W
DVD Date: 12/9/2009
# of Discs: 1
Please Click Price to Buy or W to Add to Wish List
-
FH-022: Massage Me Till I Cum
DVD Price: $15.50 W
DVD Date: 12/25/2009
# of Discs: 1
Please Click Price to Buy or W to Add to Wish List
-
FH-003 Foot Jobs
DVD Price: $15.50 W
DVD Date: 4/22/2009
# of Discs: 1
Please Click Price to Buy or W to Add to Wish List
-
Edited by - doug v on 5/25/2013 1:41:14 PM
Flash All-Star Supporter
Golden Age Classic

11017 Posts
5/01
Posted - Jun 1 2013 : 12:30AM
I doubt they will issue you a refund for 12.56 as their site reads on the shipping page,
Which means the minimum they would charge for shipping of one disc is 12.
Flash All-Star Supporter
Golden Age Classic

11017 Posts
5/01
Posted - Jun 1 2013 : 12:35AM
I don't see where on those titles it says in stock. I looked at the site, they used to have a colored dot on each title that said what the ship time was for each one. I don't see the dot anymore, but nowhere on the page for Oily Body Mania does it actually state in stock.
Samuel Chalmers
Member

6 Posts
5/10
Posted - Jun 4 2013 : 1:29AM
I was about to place a pretty big order with them. Thanks god I checked it first here.
In your case I would definitely contact VISA through my Canadian banks.
Let us know how it goes with the refund.
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