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All Forums > Tech Talk > Tech Talk Forum Page 17 > Website Display Problem
AuthorPost
jayo All-Star Supporter
All-Star Member


2117 Posts
7/04
Posted - Jul 30 2011 : 12:53PM
Thought I'd ask here because the signal to noise ratio here is far better. Plus I've been searching the internet and I'm coming up empty.
I've got ONE website (Amazon.com) that's not displaying properly in my browser. Last week it was fine. Yesterday (and today) it's ka-blooey. It's like it misidentifies me as another kind of device and loads the wrong style. No graphics and everything's here there and everywhere on my screen. It is virtually unusable.
That's the only website where I'm having a problem. Everything else is running normally.
I'm running Windows Vista (I know, but I have no choice in this matter).
I have four different browsers on my computer (IE9, Firefox, Opera and Chrome) and it's farked-up in all of them, so it appears to be something outside the browser.
Everything I've seen on the net suggests clearing the cache. I've gone into IE and cleared the cache. I've cleared the cache in Opera and I think in Chrome (I can never be sure what goes on in Chrome). I've closed and restarted, rebooted, etc. Nothing.
Suggestions? I'm going crazy with this.
I tried finding the direct path to the temporary internet files folder, but Vista hides it too well.
Hardware All-Star Supporter
All-Star Member

Your other left
14594 Posts
3/02
Posted - Jul 30 2011 : 2:32PM
I'm using Vista and Amazon looks fine to me. Have you tried removing the site cookie?
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Jul 30 2011 : 3:53PM
How??? I've been trying to do it. I'm not sure if I've done it and it's not the problem, or if I'm not doing it properly.
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Jul 30 2011 : 4:57PM
Now I appear to be blocked from Netflix (I was able to go in through another computer and get there). WFT???
AVG anti-virus and Malwarebytes Anti-Malware aren't finding anything (both up-to-date).
ninja1
Senior Member

2939 Posts
1/08
Posted - Jul 30 2011 : 7:26PM
Found via google
http://uk.answers.yahoo.com/question/index?qid=20071116192304AAY5CzV
In internet explorer, click on 'Tools' then; on the dropdown menu; click on 'Delete Browsing History'; then click on 'Delete Cookies'; then click on 'Yes'.
Edited by - ninja1 on 7/30/2011 7:57:59 PM
 
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Jul 30 2011 : 8:21PM
Thank you.
Tried it again and it didn't work.
eBay is now fucked up. I think it thinks I'm a mobile device.
Can't find BestBuy.com now either.
I ran a HijackThis log file and found this, which looks funky to me.
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
Was looking on the web but can't find anything definite. Nothing else on Hijack This looks odd.
AVG can't find anything.
Anti-Malware finds nothing.
Windows Defender finds nothing.
CCleaner isn't making any difference.
Nothing funky in the HOSTS file.
I uninstalled Opera and re-installed from a fresh download.
I'm going to uninstall AVG and buy Norton (it gets the best ratings), but I dunno.
I'm slow, low and out of ideas.
ninja1
Senior Member

2939 Posts
1/08
Posted - Jul 30 2011 : 9:17PM
Do you have this registry key ?
HKLM>Software>Microsoft>Windows>CurrentVersion>Internet Settings>5.0>User
Agent>Post Platform>Tablet PC 2.0
Some links:
Sorry for sketchy reply but impending thunderstorm so gotta shutdown.
http://www.vistaheads.com/forums/microsoft-public-internetexplorer-general/325395-webites-thinks-my-computer-phone.html
http://groups.google.com/group/microsoft.public.internetexplorer.general/msg/ac6a6e9171ea49e3?hl=en&pli=1
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Jul 30 2011 : 10:09PM
Will check that next.
Right now I'm wondering if my Flash player plug-in is hosed. Might explain why some sites like Amazon are partially working, why some (like Netflix) aren't working at all.
I've had no luck getting onto the Adobe site to download a fresh copy. I'm going to ask a friend to do it and sneaker-net it to me.
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Jul 30 2011 : 10:18PM
Negative on the registry key. First link wouldn't work for me, second one did and double checked my registry with what they're saying. Nyet.
If the Flash player (or some other add-on) is fried, that would explain why it's blown across all four browsers.
Jacco All-Star Supporter
All-Star Member

"liable to deprave and corrupt"
2673 Posts
5/04
Posted - Jul 31 2011 : 4:17AM
Amazon works fine without Flash, so I doubt that's the problem. And you can get to Adobe without Flash too, otherwise you can't get Flash to start with.
Jacco
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Jul 31 2011 : 12:48PM
Then I don't know. I'm out of ideas.
Harri Patel
Senior Member

#SDNY he's all yours. -- Michael Steele
5110 Posts
3/03
Posted - Jul 31 2011 : 11:19PM
Could this be an ISP issue?
Rod
Member

908 Posts
8/10
Posted - Aug 1 2011 : 7:40AM
FWIW, I get formating problems with some applications when the zoom/font size is too large.
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Aug 1 2011 : 9:46PM
I suppose it's possible but I don't really know how.
Ebay and Netflix both came back. Amazon and Adobe are both still FUBAR. I can get to Adobe's front page but it's screwed up--can't get to the download page at all. I get URL errors.
Bizarre. I've never seen anything like it. Usually it's all or nothing, not just here-and-there. I can't find the common thread.
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Aug 2 2011 : 10:30PM
Got the installer for Adobe Reader and Flash Players. Ran them, and suddenly Amazon et al are back.
So it appears there was a farked plug-in somewhere. At least for Amazon and some of the others.
Christ, what a pain in the ass.
 
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Aug 4 2011 : 10:45PM
Bought a new computer. I was going to do it anyway, but this bumped the priority up.
Same problems on the new computer, and now probs on the old one too. Maybe it is the ISP. Anyone else have Earthlink?
It's going to be a long fucking weekend.
Harri Patel
Senior Member

#SDNY he's all yours. -- Michael Steele
5110 Posts
3/03
Posted - Aug 4 2011 : 11:39PM
Do you have DSL or dial-up? Assuming DSL, do you use a router, or is your computer hooked directly to the DSL modem? If no router, and you're getting the same weird problem on two different machines, then it seems like Earthlink must have some 'splaining to do.
I used to be on Earthlink, and I got some good help and information from time to time at the Earthlink forum on dslreports.com . You might try posting there.
ninja1
Senior Member

2939 Posts
1/08
Posted - Aug 5 2011 : 8:56AM
Jayo,
Did you investigate the possibility of DNS troubles?
That would fall into the category of "ISP problem".
There are other alternatives to your using your ISP-provided DNS servers:
Google DNS
Video about OpenDNS

jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Aug 5 2011 : 11:04PM
DSL through a wireless router.
Tomorrow I'll take the laptop out to a wireless hotspot and see if that changes anything.
Haven't played with the DNS. Thought about it but keep trying other things. I'll check on that.
Thank you to everyone for suggestions. I'm going through them all.
jayo All-Star Supporter
All-Star Member

2117 Posts
7/04
Posted - Aug 5 2011 : 11:11PM
*knock wood* the DNS seems to have done the trick. I brought up this page and the DNS's are slightly off. I was using
207.69.188.171 and 207.69.188.172
They're now saying
207.69.188.185
207.69.188.186
207.69.188.187
Jesus Christ. It would have been nice if they'd said something.
If this works, THANK YOU. I was seriously eyeing my razor blade.



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