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Introducing Dallas Rea| Author | Post |
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| Saki At-Large 2087 Posts 11/99 |  Posted - Dec 23 2002 : 3:03PMFound that out the hard way after placing an order and then following up with customer service when the coupon was not reflected on the invoice. The response was: The coupon shows up as:The ADT Home Page shows:I don't see anywhere that says that purchasing a used title doesn't qualify.Just thought I'd put out the warning in case anyone else had the same idea. I hope XRent will correct the verbage on the coupon. - Saki Edited by - saki on Dec 23 2002 [Link] |
| Janitor Retired Porno movies, sexy videos, xxx. Adult DVD Talk at your service. 6409 Posts 11/99 | Posted - Dec 23 2002 : 3:10PM [Link] |
| -lunacy- Senior Member 1081 Posts 4/00 | Posted - Dec 23 2002 : 4:54PM Seems like poor business sense to me. Certainly not worth the loss of a customer. Just my 2 cents. [Link] |
| Drew Black broken crankshaft 8011 Posts 9/99 | Posted - Dec 23 2002 : 6:36PM In XRent's defense, they have had two types of product categories for a few years now: Purchase and Rental. In their vernacular Used Items are not a subset of Purchase, they are a product category of their own. They might think that this distinction is obvious because they deal with it day in and day out. To the outsider a Purchase is any item you end up owning when you pay for it. Their product pages list the three categories and prices of Rent, Used and Purchase along with the add to cart buttons. [Link] |
| Saki At-Large 2087 Posts 11/99 | Posted - Dec 23 2002 : 7:22PM Good points about the shopping cart, Drew. Unfortunately, it's hard to know what level of technology a store has. Some stores don't have the ability to apply coupons real-time (so there's no reflection of the coupon during checkout). Others won't even let the coupon show up if the purchase doesn't qualify. XRent seems to have a coupon wallet concept that stores any and all coupons, but they are only applied at checkout if they qualify. I don't know how anyone would know that except for trial and error though. - Saki [Link] |
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| Saki At-Large 2087 Posts 11/99 | Posted - Dec 23 2002 : 7:29PM - Saki [Link] |
Bill  All-Star Member 5334 Posts 6/00 | Posted - Dec 25 2002 : 7:05PM $5 Off Any One NEW Purchase (not valid on used items) [Link] |
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