I would guess that your back ordered item was simply just a mistake in their inventory system. From what I remember their inventory system is real-time based on current available quantities and pending orders.
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| RobHammer Independent Producer San Jose, CA 444 Posts 4/03 |  Posted - Jan 16 2004 : 4:02PMI recently had trouble with a DVD order from Adult Video Universe. Before placing the order I checked stock status through Adult DVD Talk and it said that the item was in stock. The product info at AVU said that the item usually ships in 1-2 days. After one week I find that the item is back ordered, only by checking the order status. They don't send an order confirmation or notice if the item goes on back order. I had previously ordered the item in November with the same results. After the previous order cancelled, the item was listed as being in stock. I emailed them (through a box on their site) asking if it was only a problem with this particular item. I also asked if they actually maintain and track their own inventory. They didn't bother to answer, but a few days later the item showed as being shipped. Ok, so I finally got my DVD. I'm wondering if anyone else has experienced trouble with orders from them. [Link] |
| Drew Black broken crankshaft 8011 Posts 9/99 | Posted - Jan 16 2004 : 4:08PM I would guess that your back ordered item was simply just a mistake in their inventory system. From what I remember their inventory system is real-time based on current available quantities and pending orders. [Link] |
Flash  Golden Age Classic 11018 Posts 5/01 | Posted - Jan 16 2004 : 10:35PM I've never had a problem with their customer service though, so I can forgive them for their stock status not being 100% accurate. [Link] |
| Drew Black broken crankshaft 8011 Posts 9/99 | Posted - Jan 17 2004 : 5:37AM [Link] |
| Asmodeus Lord of Lust az-mo-day-us 6338 Posts 10/01 | Posted - Jan 18 2004 : 8:13PM Edited by - Asmodeus on 1/18/2004 8:22:45 PM [Link] |
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| Bawdy Member 149 Posts 1/04 | Posted - Mar 27 2004 : 12:17AM
Edited by - Bawdy on 3/27/2004 12:28:38 AM [Link] |
| BUSCO_VIVIANA New Member 4 Posts 1/04 | Posted - Mar 27 2004 : 10:36AM [Link] |
| Drew Black broken crankshaft 8011 Posts 9/99 | Posted - Mar 27 2004 : 6:38PM [Link] |
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