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All Forums > Shopping Info > Shopping Info Forum Page 30 > Problems with Excalibur Films?
AuthorPost
Kassin Addict
Member

12 Posts
3/04
Posted - Mar 8 2004 : 8:58PM
Has anyone else had a problem with Excalibur Films? I recently placed an order with them for 4 movies. They sent me the wrong movies and, when I returned them, they sent the same 4 movies back to me again. When I called them I was told that I could not return them because someone noticed that they had been opened, which was bogus because I never took them out of the shipping box.


This ticks me off because I had heard that they were good to buy from, but it seems like that is not true. I ended up selling the movies to a buddy of mine for $5.00 each just to get some money back.


Anyone else have problems with them?


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wombat
New Member

Georgia
3 Posts
2/04
Posted - Mar 9 2004 : 11:53AM
I had problems with Hitflix which is Excalibur's online rental service. They were slowing down my rentals and blaming it on the Post office and of course when I cancelled my membership I got charged for an extra month because they say it took 6 days for my returns to come in instead of the normal 3-4 days. I really don't think Excalibur is a trustworthy company and I would not use them again in the future.
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DynamicDynamite
Member

254 Posts
4/03
Posted - Mar 19 2004 : 9:50AM
i really never have had problems with Excalibur, but I havent been shopping with them as much lately... The only problem I have had is that one or two items will go on back order, and then they dont get my request in for a substitute dvd in time and just send me the dvd that I have gotten from another distributor by that time....
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BigFerret
creampie scientist

Searching for blonde and red bush
1985 Posts
10/02
Posted - Mar 19 2004 : 12:53PM
I've had about the same results with them. Not bad but not the best.
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wombat
New Member

Georgia
3 Posts
2/04
Posted - Mar 28 2004 : 12:36PM
I cancelled my membership to HITFLIX AKA Excalibur and they are still charging my credit card. I am going to have to pay $30 to block them from my account. Watch those Hitflix folks they will steal your money.
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All Forums > Shopping Info > Shopping Info Forum Page 30Problems with Excalibur Films?

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