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All Forums > International Shopping > International Shopping Forum Page 25 > Aust Customs, Fivestar, DVD Advantage, ADN
AuthorPost
oz boy
New Member


3 Posts
6/01
Posted - Jun 17 2001 : 12:58PM
Hello all,

I am located in Australia and was wanting to purchase some DVD's. Has anyone out there had any trouble with Australian customs.

Also I was wondering if anyone could give me there experiences with placing orders with Fivestar DVD or DVD advantage. Are they good with international order or not?

Anyone out there??? Please help.

Thanks

Oz Boy

[edited the header as this thread also discusses ADN's shipping to Aust]


Edited by - scipio on Aug 22 2001

mantiz
Member

86 Posts
2/01
Posted - Jun 17 2001 : 7:37PM
Hi I'm in New Zealand and have used fivestar, there were some problembs, but they have sorted them out and are great to deel with. dont know about the others but may try them as fivestar are a bit slow with movies and also with re-stocking.
Janitor
Retired

Porno movies, sexy videos, xxx. Adult DVD Talk at your service.
6409 Posts
11/99
Posted - Jun 19 2001 : 9:39AM
This if from Rieekan who's having trouble posting (sorry, Rieekan)
------------------------

Hi Oz Boy,

Good to see another Australian! Anyhow, I'll keep this post brief.

I've only used Australian providers and not international ones for a variety reasons - mainly price, delivery time and reliability. I haven't had any problems with Customs as a result although I've heard a few worrying stories.

I can't help with your question about Fivestar or DVD Advantage, but I would first recommend you check out Australian providers, some of which have American affiliates for those harder-to-find titles.

If you have any questions please email me (I'm having some problems with posting). I've used a fair number of local businesses and don't have any real complaints.

Hope that helps,
rieekan@ihug.com.au

bleve
New Member

5 Posts
6/01
Posted - Jun 22 2001 : 12:47AM
I've used, in the past, www.divadee.com, with success,
and one other crowd that I can't remember. It
seems divadee are no longer going, which is a shame,
they were cheap and prompt and had a good range, and I had
no customs problems.

I've ordered one DVD since from a US vendor*, and the
DVD has not arrived (some 6 months after the order), so I've
given up on it, and I use www.ozdvd.com, who are prompt
and cheap, but they don't restock as much as I'd like, and
it's hard to get evil empire DVD's, as they sell out
so fast!

* - five star DVD, I ordered a copy of "When Rocco Meats
Kelly II", on Feb 9th. It still hasn't arrived. I gave
up and ordered the same DVD from OzDVD and it arrived the
next day.


mantiz
Member

86 Posts
2/01
Posted - Jun 22 2001 : 4:03AM
If anybody has any Australian online retailers, they could recommend i would also appreciate some www. addresses, i checked out ozdvd but the prices were a bit stiff.
 
five_star
Five Star DVD

Tempe, AZ
167 Posts
11/99
Posted - Jun 22 2001 : 6:04PM
bleve-

We are unable to locate your order in our system. Perhaps you have us confused with another store. If you contact our customer service (customer_service@fivestardvd.com) we will straighten this out immediately.

Ken Graham
Five Star DVD

Drew Black
broken crankshaft

8009 Posts
9/99
Posted - Jun 22 2001 : 6:54PM
from bleve:
Divadee has been out of business for over a year at this point.
mantiz
Member

86 Posts
2/01
Posted - Jun 23 2001 : 12:57AM
sounds all a bit dodgy to me, lol. I would deffinetly not just give up, and re-order with another company. five star will sort out any problemb very fast if given the chance.
scipio
Senior Member

1901 Posts
2/00
Posted - Jun 23 2001 : 11:26AM
Hi Oz Boy,

I'm located in Melbourne and know how our customs works pretty well, as I have a friend who has worked there for years, and spent a time in Australian Customs Postal Operations (where they check stuff).

As long as you do not order anything that is illegal or suspect: ie rape/underage/animals/shitting/pissing you will not have any trouble. It's perfectly legal for people to import adult dvds for their own use.

Be aware though that Customs -do- know what they are looking for, there's a series of Adult Anime called Cool Devices by NuTech (that seems to be crap and unpleasant anyway) that has a lot of rape themes running through the discs. I have heard a report of these being confiscated.

If they open one of your parcels and see you have something like that, they WILL impound your order.

On the other hand, if you just have regular adult DVDs (meaning anything I have not mentioned above) then there will be no problems. In the many orders I have placed from overseas, I've had quite a few opened by customs and no problems at all. Good rule of thumb: if you think it's suspect, it probably is. (though feel free to ask on the forums "has anyone ordered XYZ? any problems?"

I've never used DVD Advantage, though I have used Fivestar. They at one point had some problems with their shipping company, but this seems to have been fixed up, and certainly was in my case. They have excellent Customer Service and these days get the majority of my overseas business. (If only they carried mainstream titles as well!)

I have had DVDs go missing in the international post, both mainstream and adult. I've found adult companies to be far more helpful than mainstream ones in general, though I've always been able to work something out. And I've ordered a LOT of dvds from overseas.

Regarding Reekian's Post:

I've found most Australian suppliers to be horrifically overpriced. You'll find a title that fivestar has for US$10 on an average Australian site for AU$50-70. Of course the US$28 titles are also this price but I don't like being gouged. Of course your shipping and such should be easier and cheaper, but I personally prefer to order from overseas.

The only exception to this was one company who was selling all their adult DVDs at a flat rate of AU$40. They're in the interim of moving at the moment so not currently trading (not sure if they sell outside of Australia). I chose to buy the majority of my Private titles from them as it was indeed faster and easier as well as cheaper. On the other hand, their non-private stuff suffered fromt he same problem as other .au sites. ie seeing something in the states for US$10 and on their site for AU$40 when (if) they come back I'll let the forum know about it. I'm sure Mantiz would appreciate them as well. :)

Well that's enough long-windedness from me in one post. Hope some of that is actually useful to someone..

cheers,

scipio


Edited by - scipio on Jun 23 2001

oz boy
New Member

3 Posts
6/01
Posted - Jun 23 2001 : 11:44AM
Thanks to everyone who replied. You all helped. Thanks for helping me out scipio.
Jay
Member

San Diego, California, USA
54 Posts
4/00
Posted - Jul 3 2001 : 6:57PM
Regarding AU customs, we used to have problems when sending boxes. Customs would open and inspect the packages, and for some reason, half would get through, and the other half????? Perhaps kept for themselves! At any rate, we devised a method of shipping that avoids that whole inspection routine, and since then, 100% success. Thus, the best way to ship to AU is via a "letter" at this point and time. Of course, if you buy in AU, there is no customs issues.

Jay Barron
CEO
Adult DVD Now
Http://www.adultdvdnow.com
Alphacom Distribution, LLC

bleve
New Member

5 Posts
6/01
Posted - Jul 6 2001 : 1:53AM
Re my above post with fivestar DVD, they contacted me
after I emailed them (and also contacted me after reading
my above post) and offered to replace the missing DVD, which
arrived today. So, a public thankyou to them for their service. I'll definatly order from them again.
scipio
Senior Member

1901 Posts
2/00
Posted - Jul 9 2001 : 6:32AM
The original poster only asked about Fivestar and DVD Advantage, but I have to back up what Jay from AdultDVDNow said about their packaging.

The only way I can see customs getting hold of one of ADN's orders is if they opened -all- of your international mail as it came in, a la the former East Germany, which doesn't happen here in Australia.

I just got my most recent ADN order this morning and it was packaged even more anonymously than their previous method (which was pretty anonymous). With their current 15% off ADT coupon and most recent postage restucturing, ADN are well worth ordering from. I'll be making another very soon. Between these guys and 5-star, I'm quite happy.

Not to sound like an ad for ADN guys and 5-star, but when I'm happy with a company I make noise, just as when I'm unhappy I make noise..

cheers,

scipio

mollila
New Member

5 Posts
6/01
Posted - Jul 9 2001 : 2:13PM
I just bought a DVD player and my first order was with Five Star DVD.

I chose to buy two out-of-stock items, and they were both promptly backordered and mailed to me in europe.

Good communication on the status of the order at all stages, and the envelope was marked to contain items valued less than the order total so the package wouldn't be caught in the customs.

I'll fondly recommend them.

Edited by - mollila on Jul 9 2001

Jay
Member

San Diego, California, USA
54 Posts
4/00
Posted - Jul 21 2001 : 1:31PM
Thank you for the feedback scipio! We do try harder!

Please let us know if you ever experience any type of problems, because things change all the time, and we have to keep on top of situation for our customers' sake.

What was the transit time?

Jay Barron
CEO
Adult DVD Now
Http://www.adultdvdnow.com
Alphacom Distribution, LLC

 
Meridian
Member

155 Posts
8/01
Posted - Aug 21 2001 : 8:26AM
Pissing? I'm a fan of Hustlers 'Barely Legal' series which (unfortunately) has this as a theme. You can't tell this from the cover though. I remember hearing a while ago that there was a lot of concern about movies with young girls in and Barely Legal videos seem to be very scarce in Australia, that's why I'm looking to import them.

Any chance there could be problems?

scipio
Senior Member

1901 Posts
2/00
Posted - Aug 22 2001 : 3:46AM
Jay,

The transit time on the order was just over a week, which was about the same as the order I placed after my last post up there. Using the worldmail option takes about the 10 days stated on your webpage.

It seems one of my emails sent to the info@addvd.com address has gone walkabouts, as I haven't yet recieved a reply from about 2 weeks ago.. I recall another address being mentioned in these forums having much more success.. what was that one?

I've just placed a new order with you, and as I need to get several of the titles in it pretty quickly, and preferably sealed (so they don't look *cough*pre-viewed*cough*) for a friend's birthday gift, I've used the Airbourne Express option, so will let you know how that goes, speed-wise. (there should be no customs problems, being 1) Australia 2) Airbourne Express w/tracking, etc.)

cheers,

scipio

scipio
Senior Member

1901 Posts
2/00
Posted - Aug 28 2001 : 4:52AM
Quick Followup to my last post -

The Airbourne order arrives safe and sound Monday afternoon, by the look of things it would have arrived Sunday afternoon but Airbourne (at least here in .au) don;t deliver on Sundays.

Speed of delivery was pretty good, not that much better than GPM, but I certainly felt -secure- about the order. They shipped all the titles in their sealed Cases (per my specific request) which was really good as well. Overall I'm pretty happy with the service, so much so that I might make all my future ADN orders of any value via Airbourne.

scipio

Jay
Member

San Diego, California, USA
54 Posts
4/00
Posted - Sep 11 2001 : 5:38PM
Glad to hear that Airborne Express worked out. They are supposed to be a 2-3 day courier. It seems 3 business days is more the norm though.

Regarding e-mail, "info@addvd.com" is the general e-mail address. However, if you don't get a reply within a few hours, don't be afraid to e-mail myself, at jb@addvd.com

Thanks for the feedback.

Jay Barron
CEO
Adult DVD Now
Http://www.adultdvdnow.com
Alphacom Distribution, Inc.
E-Mail: jbarron@addvd.com




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